FullofmindReviews of fullofmind.com

Response from FullofmindJan 18, 2024

Hi Karin, We are sorry you're not happy with the service. Most commonly you bought a course and also picked a trial subscription on your own, so that's why the auto-payment for the subscription has been made. We're ready to issue you a refund! We'll be waiting for your message. Our Support Team can be reached via email at [email protected] or WhatsApp at https://wtsp.cc/19295616550. We have already improved the purchasing experience on the courses' pages, please take a look at our website – fullofmind.com. We want our customers to clearly understand pricing and enjoy their courses, instead of doubting, because we care about our customers. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 18, 2024

Hi Liana, We are sorry you were unaware of your subscription. I'm sorry to hear that you didn't want your subscription, but a payment occurred. Please note that you have purchased the course and also added the trial period at the purchase stage (checkbox on the course purchase page). Your trial period has expired and automatic payment for your subscription has taken place. If you have any further concerns or need assistance, please don't hesitate to contact us. Our Support Team can be reached via email at [email protected] or WhatsApp at https://wtsp.cc/19295616550. We have already improved the purchasing experience on the courses' pages, please take a look at our website – fullofmind.com. We want our customers to clearly understand pricing and enjoy their courses, instead of doubting, because we care about our customers. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 18, 2024

Hi there, We are sorry that your previous experience was not bright. I'm sorry to hear that you didn't want your subscription, but a payment occurred. Please note that you have purchased the course and also added the trial period at the purchase stage (checkbox on the course purchase page). Your trial period has expired and automatic payment for your subscription has taken place. We indeed ask customers to fill out a Google Form. This procedure is necessary to confirm which account the customer is referring to for a refund. If you have not received a refund yet, please contact our Support Team and we will make a refund for you. Our Support Team can be reached via email at [email protected] or WhatsApp at https://wtsp.cc/19295616550. We have already improved the purchasing experience on the courses' pages, please take a look at our website – fullofmind.com. We want our customers to clearly understand pricing and enjoy their courses, instead of doubting, because we care about our customers. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 18, 2024

Hi Nicolete, I really can’t find any appeals on your behalf on our email, WhatsApp or Instagram. I have disabled your subscription, there will be no more attempts to charge your account. In this case, please try to contact us via WhatsApp (https://wtsp.cc/19295616550) so that we can send you access to your course. In the meantime, please check your email in your Spam, Junk, and Social folders for an email with Login and Password so that you can log into your personal account and view your course. I will be waiting for your request if you have not yet received your Login and Password. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 18, 2024

Hi Sandeep, Thanks for your feedback! It's great to hear that you found the courses unique and challenging. I'll pass on your comments to our mentors. We're trying our best to make our courses the most helpful. Wishing you a great day! Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 19, 2024

Hi there! We are sorry that the circumstances of your purchase turned out this way. Most commonly when you purchased the course, you also opted in for a trial subscription by checking the box during the purchase process. As stated in our terms, this trial automatically transitions to a monthly subscription at the end of the period. We always issue refunds for all unwanted payments. To initiate the refund, please either send us a message on WhatsApp at https://wtsp.cc/19295616550, or email us again at [email protected] using the email address you used to purchase the course. We have already updated our website in such a way that the conditions and benefits of the trial become even clearer to our customers. Please visit our website (fullofmind.com) and check it. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 18, 2024

Hi Binal, Thank you for your positive feedback! We are pleased to see that our customers are satisfied with their courses. Please keep an eye on our website, we have new courses coming out every week! Wishing you a wonderful 2024! Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 19, 2024

Hi Michael! Thank you for your feedback and appreciation! It means a lot to us. Indeed, we work very hard on the course content. I will be sure to pass on your thanks to Andrew and Louise. Have a wonderful day! Best regards, Lina Kohl Customer Support Lead at Fullofmind