FSJ ShoesReviews of fsjshoes.com

There was a mixup with the delivery service and I needed my shoe asap for a special event. I spoke with a representative of FSJ and they understood my situation. They actually reprocessed my order and requested expedited shipping! I received my shoe in time for my event and I absolutely love my shoe!! 😍😍 Their customer service exceeded my expectations, so I will be shopping with FSJ moving forward. They are trustworthy and keep their word!!

The shoes look exactly as advertised! Great quality! And the customer service is excellent!

The shoes will never ever look anything like they do on the website. I would've been fine with getting super low quality fast fashion shoes if that's what I paid for. Charging $160 for a pair of boots that look like a 4 year old made them out of paper mache. When I tried returning them because they are absolute crap AND came to me with defects and chips in the boot, the customer service person got into an argument with me. Literally the worst company ever and I genuinely pray for them to go bankrupt. Do not buy their shoes!

The boots are lovely and fit my foot perfectly. However the fishnet portion was disproportionately too large for my leg. I contacted the company by email and explained the situation. I received a prompt response and they are remaking them to fit correctly. Communication was positive and courteous. I would buy from FSJ again for service and the quality of the product.

I love the online shopping experience. So many options! I have small feet, so the ability to buy shoes that fit is brilliant! I have bought three pairs of shoes (fourth on the way) & the quality is excellent. I’d love a few more filter options when searching, just because there are so many shoes to see! ♥️ Thank you,

The great thing about this company is when the sizing was not right, they sent another pair of shoes at no cost to me. That is great customer service.

I purchased a pair of shoes which I didn't like - I contacted FSJ and was advised that I could trade in fo something else - it was slightly more expensive so I sent the difference to them and now I have received a stunning pair of books - absolutely thrilled with their service yet again

Update FSJ Contacted me. And apologized for my shoe mishap and offered me a pair of shoes at their cost shipping and all. Now I can retract my previous review. Now that's customer service. I will update you all when I receive my shoes.