FSJ ShoesReviews of fsjshoes.com

I ordered a pair of shoes but the heels were just too high for me. I had originally ordered the Black Croco Embossed Block Heel Pointy Toe Lace. I requested an exchange for a completely different pair, the Black and Ivory round toe perforated ankle strap Mary Jane flats; FSJ was very accommodating. The second pair arrived quicker than I expected and are super cute.

Stripper’s

Fast communication

FSJ Shoes was wonderful! The first couple of pairs of shoes I ordered were slightly too large, so they immediately agreed to replace them with a smaller size at no additional cost (except a discounted shipping charge). They were prompt and courteous in their responses at all times and they couldn't have been nicer in the way they handled things. Oh, and the shoes are well made and comfy! I highly recommend FSJ Shoes!

I had an issue with my original order where the shoe didn’t fit quite right. I reached out to the company, and their customer service went above and beyond to make things right. They asked me to resubmit a grid of my foot for more accurate sizing, and the difference was amazing — the new pair fit perfectly! I’m so impressed with how quickly and kindly they handled everything. It’s rare to find a company that truly cares about their customers, but they exceeded my expectations. I’ll definitely be a returning customer!

This company went far and beyond the call of duty to get my order corrected. I submitted the wrong order and requested to change it and they did everything to see that I was satisfied and was getting what I wanted. I would highly recommend this company to anyone. The prices are reasonable too.

Customer service were very kind and always gave me support.

I saw an ads for the outrageous styles of shoes and I finally clicked - they have so many wild styles to choose from! I ordered a pair of pink loafers. They are what I expected and looked exactly as pictured. The shipping did take a little bit longer BUT that was it. A very happy customer.