Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Lisa T.
Nov 24, 2025
Froya Skin Care Excellent Customer Support
I recently purchased Froya Skin Care and am excited about the benefits it can bring me. They provide 5 Masterclass videos to educate customers on the benefits and how to use them. I had received classes 1, 2, and 4 by email, but was missing #3. I reached out to support, and within 10 minutes, they replied and resent the email; however, it still didn't show up. I asked them to send the link to my email reply, which they immediately did, and Success! I was able to view Masterclass #3. Very responsive and helpful! ~ Lisa Tesmer
Response from Froya OrganicsMar 17, 2026
Hey Lisa! So sorry about the trouble with Masterclass #3. That's not the smooth experience we want. But glad the team kept at it until you could access everything. Those Masterclass videos are really great so I hope you're getting a lot out of them! Thanks for your patience and for sharing this. All the best, Tobias @ Frøya
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Aurélie
Nov 24, 2025
PBM commande Aurélie_S
J'ai contacté le service client, pour un problème de commande que je n'arrivais pas à annuler. La réponse à été immédiate et le problème a été résolu dans la foulée avec beaucoup d'efficacité et de gentillesse 👌
Response from Froya OrganicsMar 22, 2026
Merci beaucoup, Aurélie!! We're so glad the team could resolve your order issue quickly and with care. That's exactly the kind of experience we want every customer to have. Thank you for taking the time to share this! All the best, Tobias @ Frøya
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Donna W.
Nov 24, 2025
Love this product especially the eye…
Love this product especially the eye balm I saw results in just days. I had messaged a question and the team responded quickly.
Response from Froya OrganicsMar 17, 2026
Hey Donna! The eye balm is one of our favorites too, so it's amazing to hear you're seeing results that fast. That's so great to hear!! And glad the team was quick to help when you had a question. We're here anytime. All the best, Tobias @ Frøya
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Miss S.
Nov 24, 2025
I had amazing customer service from a…
I had amazing customer service from a support team member regarding my subscription being stopped due to personal circumstances. This was dealt with with kindness and professionalism and i am very impressed with the experience. I wish all companies followed the same level of empathy and awareness as the staff at Froya Organics.
Response from Froya OrganicsMar 17, 2026
Thank you for sharing this. We know personal circumstances can be tough, and the last thing we'd want is to add stress to that. Our team genuinely cares about every single customer, and it's beautiful that came through for you. Wishing you all the very best. All the best, Tobias @ Frøya
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customer
Nov 24, 2025
Excellent customer service
They were so kind! My package arrived damaged and they immediately apologized and sent out a replacement! Wonderful customer service!
Response from Froya OrganicsMar 17, 2026
So sorry your package arrived damaged! That's never what we want. But glad we could make it right quickly. Thanks for being patient with us and for the kind review. All the best, Tobias @ Frøya
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Kay
Nov 24, 2025
Unfortunately the product didn't work…
Unfortunately the product didn't work for my skin but customer service was great
Response from Froya OrganicsMar 22, 2026
Hey Kay, sorry to hear the product wasn't the right fit for your skin. We know that can be frustrating. But we're really glad the customer service experience was a positive one. If you ever want to chat about what might work better for you, our team is always here and happy to help. All the best, Tobias @ Frøya
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Emily D.
Nov 24, 2025
Fast reply
They were fast with their reply and actioned my request
Response from Froya OrganicsMar 22, 2026
That's great to hear, Emily! We always try to be quick and get things taken care of right away. Thanks for the review! All the best, Tobias @ Frøya
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Fawn L.
Nov 24, 2025
Excellent customer service
Excellent customer service . They replaced my missing package after I reported it to USPS no problem . Thank you!!
Response from Froya OrganicsMar 17, 2026
Hey there! Ugh, missing packages are the worst. Glad we could get a replacement out to you without any hassle. That's always the plan. Thank you for letting us know and for the review! All the best, Tobias @ Frøya
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