Froya OrganicsReviews of froyaorganics.com

Very satisfied with costumer service. A damaged product arrived, probably happened during shipping. I informed them, got a quick answer. (On the weekend) They helped me with fast compensation. Kind, reliable, personal communication. Honestly, I am still surprised. Thank You! :)

They lie. They state shipping will be essentially immediate but evidently that translates to 3 weeks within the US where they are based. They o reload you with endless word soup slop but don't provide working means for you to track anything or figure out what they plan to overcharge you for after a purchase. Please don't waste your time & money with this company. It's a scam

I didn’t realize I signed up for subscription and requested it be canceled by reaching out via email. I received a quick response and confirmation of refund as well as stop to shipping. The customer service is excellent.

I'm a skincare addict, and I love me some cult products (think Vintner's Daughter, Augustinus Bader, Sisley, Biologique Recherche) and I think I'm pretty knowledgeable about ingredients and how to get your skin to look its best, but I'm always out to find my next HG product. So I was tempted by a Facebook ad (I know, I know), and I ordered the insane glow day balm and the magic wrinkle eraser night balm, but I kept my expectations realistic. Before Froya, my favourite moisturiser was the Rich Cream by AB, then I discovered Liberty Belle Rx Superhero (don't get me wrong, fantastic products, the best since now) but when I tried these balms, I was amazed at how quickly my skin just... looked better. It glowed, and my tone was even, and my neck looked smoother. I wasn't even aware that you could get effects like that without hardcore cosmeceuticals. I love the way these balms melt onto the skin, though at first, the smell wasn't to my liking (it goes away though), bit too herby, bit too strong. It grew on me though, now I find it pleasant. My friends who know I love skincare keep asking me for recommendations, and I tell them buy this balm, but no one has yet, apparently $65 for a moisturiser is too much to invest - for me though, I love my skin too much to give it garbage full of cheap and nasty chemicals and preservatives, though some of them are safer than others. But I digress - these balms really made my skin look fantastic, I took a couple of selfies but I don't want to post them online, but I can see the difference in my skin - to be fair, my skin's pretty good already, but this just gave me that next level glow. I don't usually repurchase skincare, the only things I've ever bought consistently is AnnMarie Gianni probiotic serum, Liberty Belle Eye Do, Superhero, Heartfelt, Braveheart, AB Rich Cream, and now this. Seriously - it's the best moisturiser I've ever used, and I know it's person dependent, as what works for one may not work for another (as Vintner's Daughter and P50 from BR did nothing for me) but my skin looks gorgeous and I'm VERY happy with Froya.

I emailed, “I’m a subscriber and you already have my email. How do I enter the giveaway?” The reply merely repeated the “how-to-enter” instructions, which includes “submit your email.” So I emailed again and said, “I’m a subscriber. Am I automatically entered?” The answer was “yes.” Sorry, don’t have the names of Froya employees who responded. — Marlene N.

I have already submitted a review a few days ago so not sure why I am being asked again (?) My review was 5-stars for the product, but only 4-stars overall due to the number of emails and text messages from Froya. No one has time to read, much less address all of the correspondence you get from Froya. (Ex: 2nd ask for a review in less than a week)

I did not receive a notification that my subscription would renew, and the order had already processed. I asked to cancel the order because the subscription frequency was too quick and they got back to me right away, canceled the order and issued me a refund.

The speed and professionalism in which VN handled my request was perfect. - Linda M.