Louise D.
Outstanding Service
I needed to make a change and postpone an order that had just processed. The consultant from Freya responded within seconds of my email, issued a refund immediately, and sent me a link to update my delivery date. Truly outstanding customer service.
Response from Froya OrganicsFeb 23, 2026
Within seconds!! That's the kind of response time we're always aiming for. Refund issued, delivery date updated, done. Thank you so much for sharing this, Louise, it genuinely makes our day 😊 All the best, Tobias @ Frøya



