DLM
Responsive
Responsive, professional & polite.
Response from Froya OrganicsSep 24, 2026
Thanks so much!! Really glad our team came across as responsive, professional, and polite, that's exactly what we're going for. All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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DLM
Responsive, professional & polite.
Response from Froya OrganicsSep 24, 2026
Thanks so much!! Really glad our team came across as responsive, professional, and polite, that's exactly what we're going for. All the best, Tobias @ Frøya
DB
I received a timely and helpful response within 24 hours. Was very satisfied with my customer service experience. DB
Response from Froya OrganicsSep 24, 2026
Hey DB, so glad you got a timely and helpful response! Really happy to hear you were satisfied with the experience. All the best, Tobias @ Frøya
Amanda M.
The customer service was out of this world. Responses were quick, and a solution was easily reached. They didn’t make me jump through hoops. VN explained what to expect during the process. -Amanda
Response from Froya OrganicsSep 24, 2026
Hey Amanda!! Out of this world is such an amazing thing to hear. So glad VN made things clear and easy, and that you didn't have to jump through hoops to get a solution. That's exactly how it should be. All the best, Tobias @ Frøya
Chiara Maria P.
Ana was really helpful and empathetic. We had a productive and detailed exchange via email to sort my issue, so thanks! chiara from Italy
Response from Froya OrganicsSep 24, 2026
Ciao Chiara! So happy Ana could help sort things out for you, and that the email exchange felt productive and detailed. Grazie mille for the kind review! All the best, Tobias @ Frøya
Carmella M.
Quick response to my service issue. Polite and happy correspondence.
Response from Froya OrganicsSep 24, 2026
Hey Carmella, thanks so much!! Glad the response was quick and the whole exchange felt polite and happy, that's exactly the vibe we're going for. All the best, Tobias @ Frøya
Laura
I had to contact customer service regarding a small issue with items shipped. JK responded promptly, provided clear instructions. JK was very friendly, personable, and very helpful. The entire communication took probably 5 minutes of my time and was also resolved in that timeframe as well. As someone who worked in customer service for 21 years I have to say, the service I received was an absolute 10. Just like the products, they are all amazing.
Response from Froya OrganicsSep 24, 2026
Hi Laura, thank you so much for this, especially coming from someone with 21 years in customer service, that really means a lot!! So glad JK could respond promptly with clear instructions and get your issue resolved in just a few minutes. Thrilled you're loving the products too. All the best, Tobias @ Frøya
Jenna
After almost 2 weeks of using these products, I've noticed my skin tone is more even. I tend to have oily skin, but I've also noticed that my face looks and feels less greasy at the end of the day.
Response from Froya OrganicsSep 24, 2026
Hi Jenna, this makes me so happy to read! Noticing your skin tone even out and feeling less greasy by the end of the day after just 2 weeks is amazing. Can't wait to hear how your skin feels the longer you use them. All the best, Tobias @ Frøya
Dee M.
I love all the products and I had ordered something but the wrong product came in. I let the Support know and within the day I had my original order coming to me and I got to keep the mistake. Believe in this company it’s a good one.
Response from Froya OrganicsSep 24, 2026
Hey Dee, so glad we could get your original order out to you the same day, and that you got to keep the mistake too, that's just how we like to make things right! Thank you for believing in us, it really means a lot. All the best, Tobias @ Frøya