evelyn R.
Polite and responsive
After i thought i had ended by subscription for Froya a received notice that new products had already shipped. I asked if the new shipment could be cancelled and they were able to do so, and were polite and professional in all correspondence.
Response from Froya OrganicsFeb 28, 2026
Hei Evelyn! I'm really glad we could get that sorted out for you. Situations like that can be frustrating, and I'm happy the team was able to cancel the shipment quickly and keep everything smooth. We always want to make sure our customers feel taken care of, even when things get a little mixed up. Thanks for the kind words about the team, it really means a lot! All the best, Tobias @ Frøya



