Fran
Loved the anti-wrinkle balm
UPDATE: All the below is true, however... after my review on Trustpilot Erikah was in touch and has been incredibly understanding and helpful. She has given a refund and also tips on how to hopefully not get any staining. So their customer service has been excellent (if a bit delayed) and the night time cream is also lovely. Thank you for your assistance. PS - tip for anyone looking for help, email: support at froya.reamaze.com instead of the support email on the website BE WARNED - the insane glow day cream STAINED my clothes yellow around the collar. I've tried to be in touch with the company but no response at all. This is after a constant barrage of marketing emails to try the cream. Expensive product that has DAMAGED my clothes and disappointing (lack) of response from their customer service.
Response from Froya OrganicsMar 12, 2026
Hi Fran, Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our products are made with natural oils and botanical ingredients, which can sometimes leave a temporary yellow tint if they come into contact with clothing before the product is fully absorbed. For this reason, we always recommend allowing the cream to fully absorb into the skin before getting dressed. We’re also very sorry to hear that you feel your messages were not answered. That is certainly not the experience we want any of our customers to have. Please contact us directly at [email protected], and we’ll be happy to review your case and assist you personally. Kind regards, Erikah customer support manager