Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Alane
Mar 29, 2026
My skin is dewy all day
My skin is dewy all day. I love the smell of the plants Please tell me why the haircare products aren't returnable? I did not know this and I don;t think it specified that when it said 60 day return policy. A little disappointed Update: I've tried 3 times to reach customer support with no response. Can you verify email?
Response from Froya OrganicsMar 30, 2026
Hey Alane! So happy to hear your skin is staying dewy all day and that you love the plant scents. That really makes us smile. I totally hear you on the haircare return question, and I'm sorry that wasn't clearer. Please reach out to our customer service team directly and they'll be happy to walk you through everything and make sure you're taken care of. We never want you to feel disappointed! All the best, Tobias @ Frøya
Report
Alicia S.
Mar 29, 2026
Very satisfying customer
I have been using the night and day balm and I am already seeing results in my neck and around my eyes. So far it is a success.
Response from Froya OrganicsMar 30, 2026
So glad to hear this, Alicia! The neck and eye area are exactly where people tend to notice the biggest difference first, so that's awesome. Keep it up and thank you for sharing your results with us 🔥 All the best, Tobias @ Frøya
Report
Hannah A.
Mar 29, 2026
Super helpful customer support
I reached out and heard back from customer service right away. Jason was able to assist me with my question, very friendly and helpful. Froya makes great products and has great customer service, they’ve earned my loyalty.
Response from Froya OrganicsMar 30, 2026
Hey Hannah! I'll definitely pass this along to Jason, he's going to be so happy to read it. Earning your loyalty is a huge deal to us, and we don't take that lightly. Thank you for the kind words and for being part of the Frøya family! All the best, Tobias @ Frøya
Report
Mel
Mar 29, 2026
Amazing service
It was such a prompt response both with the Chatbot who then forwarded direct to the support team who was in contact with me within five minutes got my problem sorted immediately amazing amazing service
Response from Froya OrganicsMar 30, 2026
Hey Mel! Five minutes from chatbot to problem solved? That's the dream right there. We've worked really hard to make sure our support flow is seamless, so hearing it actually worked that well for you is amazing. Thank you for sharing this!! All the best, Tobias @ Frøya
Report
Jenny
Mar 29, 2026
5* Customer Service
Really great, efficient customer service from Jason to help resolve my issue. Thanks Jason!
Response from Froya OrganicsMar 30, 2026
Jenny, thank you! Jason is going to love reading this. Glad he could get your issue sorted quickly. We're here if you ever need anything else! All the best, Tobias @ Frøya
Report
Lorna W.
Mar 29, 2026
👍to Jason in the Froya Customer Service Team
An efficient, courteous, prompt response to a delivery query from Jason in your Customer Service Team- a credit to Froya Organics!
Response from Froya OrganicsMar 30, 2026
Lorna, thank you so much for this!! Jason really is a star on our team and it's always wonderful when customers recognize that. We're glad your delivery query got handled smoothly. Appreciate you being a loyal customer 😊 All the best, Tobias @ Frøya
Report
Chris H.
Mar 29, 2026
2 weeks and I look so much better
2 weeks and I look so much better. Eye bags are smaller
Response from Froya OrganicsMar 30, 2026
Hey Chris! Two weeks and already seeing a difference with the eye bags? That's awesome. It only gets better from here. Thanks for sharing! All the best, Tobias @ Frøya
Report
Laura D.
Mar 29, 2026
I didn't expect that buying a…
I didn't expect that buying a moisturiser would lead to being part of an amazing community. And the moisturiser itself is brilliant- I bought it from instagram thinking perhaps it would be a waste of money, but it's definitely made my skin feel lovely and glowy.
Response from Froya OrganicsMar 30, 2026
Laura, this is such a lovely thing to read!! The community part is honestly one of the things we're most proud of, so knowing that came through for you means the world. And so glad the moisturiser won you over too. Lovely and glowy is exactly what we're after. Welcome to the family! ❤️ All the best, Tobias @ Frøya
Report