Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsMar 29, 2026

So glad to hear this! That soft skin feeling is exactly what we're going for. Thanks for sharing, Ash ❤️ All the best, Tobias @ Frøya

Response from Froya OrganicsMar 29, 2026

Hey Pia! So glad you're loving the eye contour, Magic Wrinkle night balm, and the ultra cleanse powder. Those are some great picks! Thanks for the honest feedback on the day balm too. That's really helpful for us to hear. If you ever want to chat about finding the right match for your daytime routine, our team would love to help you out. Just reach out anytime! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 30, 2026

Hi Heather, thank you for sharing your experience , we’re really sorry to hear it didn’t meet your expectations. Our balm is highly concentrated, and only a very small amount is needed per application. Using more than recommended can sometimes leave a heavier, oily feeling on the skin and transfer onto fabrics. We’d love to help you get the best results from the product, if you’re open to it, we can guide you on the ideal application technique and amount. Please feel free to reach out to our support team so we can assist you further. Best. Erikah- CS Manager

Response from Froya OrganicsMar 29, 2026

Hi Marie, We’re sorry to hear about your experience. According to the tracking information, your order shows as delivered. However, I will be contacting you directly to review your case in detail and understand what may have happened. Please don’t worry. I’ll make sure we look into this properly and work towards a resolution. Speak soon. Erikah CS Manager

Response from Froya OrganicsMar 29, 2026

Hi Zuzana, We’re sorry to hear that your experience did not meet your expectations. We would like to clarify a few points to better assist you. The subscription mentioned is an option selected at checkout in order to benefit from a higher discount. It can be modified or canceled at any time, and a reminder email is always sent before the next order is processed. Regarding returns, as stated in our policy, return shipping costs are the responsibility of the customer. The automated responses you mentioned are from our virtual assistant. For cases like this, we recommend contacting our support team directly at [email protected], where one of our agents will be happy to assist you personally. Don't worry, I will also be reaching out to you directly to review your case in detail and help find a suitable solution. Erikah CS Manager

Response from Froya OrganicsMar 28, 2026

Hey Linda!! Thank you so much for sharing this. It honestly makes my day hearing that the Magic Wrinkle Eraser Night Balm is giving you the results you've been looking for. The fact that you're already noticing smoother, more nourished skin after just two weeks is amazing. So glad you finally found what works for you after all that searching! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 28, 2026

This made my day!! So glad our team could step in and get everything sorted for you, Courtney. That's exactly what we're here for. We never want a product issue to be a headache, and I'm really happy it was a smooth experience from start to finish. Thank you for taking the time to share this 🙌 All the best, Tobias @ Frøya

Response from Froya OrganicsMar 28, 2026

Hey Kris! Really appreciate you leaving this review. Quick and genuinely caring support is something we take a lot of pride in, so it means a lot to hear we hit the mark. Glad the issue got resolved easily for you. We're always here if you need anything! All the best, Tobias @ Frøya