Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Beth
Apr 5, 2026
Great customer service
I had a slight issue with billing and Frøya's customer service took care of it immediately - shout out to Anjelika! Great products and great customer service too!
Response from Froya OrganicsApr 5, 2026
Hey Beth! So glad to hear this!! Anjelika is amazing and I know she'll be thrilled to see your shout out. We never want a billing hiccup to get in the way of a great experience, so I'm happy it was sorted out fast. Thank you for the kind words about our products too 😊 All the best, Tobias @ Frøya
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Mrs C.
Apr 5, 2026
I bought the Complete System for Mature…
I bought the Complete System for Mature Women. At the moment, it's too early to say how the creams are working, as I've only been using them for 3 weeks, although during the first week of using it, my face felt really dry and tight. However, all 3 creams are extremely greasy. The day cream leaves your skin tinted orange, and on pale skin isn't a good look! It's also very difficult to spread, even after warming it in your hand. The night cream I can cope with, even though it's greasy, but it does get all over the pillow and doesn't sink into the skin. The eye cream remains greasy all day and night. It never sinks into the eye area, just seems to sit on top. I'm so disappointed, as at £95 it's very expensive. I will continue with it to see if it actually does have any effect in my wrinkles, but am not holding my breath! Such a shame.
Response from Froya OrganicsApr 6, 2026
Hi Mrs Costidell, we understand your concerns, especially when results and texture don’t meet expectations early on. From your description, it sounds like you may be applying more product than needed, which can affect absorption and how the skin looks and feels. Our formulations are quite rich, so using a smaller amount and adjusting application technique can make a significant difference. We’ll be reaching out to you directly to share some personalized tips so you can get the most out of your products. We’d also like to reassure you that your purchase is covered, so you can feel confident trying the products without risk. Kind regards, Erikah CS Manager
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Helle B.
Apr 4, 2026
Naturligt look med glød
Superlækkert produkt - Ikke mere nødvendigt med dagcreme med farve - selvbruner eller mineralpudder …Froyas dagcreme klarer det hele Giver et frisk look med en naturlig glød Jeg er overbevist 😇
Response from Froya OrganicsApr 5, 2026
Hej Helle! Tusind tak for de fine ord!! Det er så fedt at høre, at vores dagcreme kan erstatte så mange produkter for dig. En frisk og naturlig glød er præcis det, vi går efter, så det gør mig virkelig glad at vide, at den lever op til det. Tak fordi du delte din oplevelse med os! All the best, Tobias @ Frøya
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Lexa B.
Apr 4, 2026
Thank you FROYA for being a great…
Thank you FROYA for being a great company to order from! I had a problem with my first time order and the next day customer service responded quickly to my request and fixed the problem immediately. So nice to work with people who care about delivering excellent customer service! Lexa
Response from Froya OrganicsApr 5, 2026
Hey Lexa! This made my day!! Thank you for taking the time to write this. I'm sorry there was a hiccup with your first order, but I'm so happy our team jumped on it and got it sorted the very next day. That's the kind of experience we always want to deliver. Welcome to Frøya, and we're excited to keep delivering for you! All the best, Tobias @ Frøya
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Jill
Apr 4, 2026
I am actually getting what I am paying for 10/10 recommend
I am actually getting what I am paying for (at a good price too!). The ingredients pure, potent, and natural. I have issues with combination skin and acne and live in Montana (cold winters, dry summers). My acne has decreased and begun to heal and bye-bye dry skin. My face has a healthy glow and my permanently red cheeks are diminishing! I can also use the face products on any trouble areas. Love how natural it is and female centered.
Response from Froya OrganicsApr 5, 2026
Jill, this is incredible to read!! The fact that you're seeing real results with your acne and dry skin, especially dealing with those Montana winters, that just makes me so happy. We put so much thought into keeping our ingredients pure and potent, so hearing that it actually shows up on your skin means everything. And yes, we love being female centered. Thank you so much for sharing this 🙌 All the best, Tobias @ Frøya
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Twinmom R.
Apr 4, 2026
Well I previously did a review on how…
Well I previously did a review on how quick the customer service was on a refund but I take that back. After confusion of the correct refund and my attempt to reach out for help due to a canceled card, I was ready to give the new card, I got zero response. I havent even used rhe product yet but I dont trust rhe service. And why is it that I see all different pricing for the same product on different websites? Seems shady. So I have not gotten my refund for over 100 dollars. Dont buy.
Response from Froya OrganicsApr 6, 2026
Hi Kellie, We’re really sorry to hear about your experience and understand how concerning this situation must feel. We’d like to clarify that your refund of $159 was successfully processed on March 17 to the original payment method. However, since the card used for the purchase was later canceled, the refund may not appear on your end as expected. In these cases, the funds are typically held by the bank and can be redirected to your new account. We will provide you with the ARN (Acquirer Reference Number), which your bank can use to locate and transfer the refund accordingly, I will reply to you in the original conversation thread. Best. Erikah CS Manager
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Sarah
Apr 4, 2026
Great customer service
I had an issue with my product, I contacted them and it was dealt with swiftly with a new cream being sent with no extra charge 😊
Response from Froya OrganicsApr 5, 2026
Hey Sarah! Thank you for this! We always want to make things right, so I'm glad we could get a new cream out to you quickly. That's what we're here for. Hope you're loving it! All the best, Tobias @ Frøya
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Sonia
Apr 4, 2026
This is a brilliant brand
This is a brilliant brand and great products. The customer service is excellent with very prompt responses. I emailed their customer care and received a response in less than 5 minutes by Jason who was very kind and understanding.
Response from Froya OrganicsApr 5, 2026
So glad to hear this, Sonia! A response in under 5 minutes is exactly the standard we hold ourselves to, and Jason is a superstar when it comes to that. Thank you for the kind words about our products and our team. It really means a lot! All the best, Tobias @ Frøya
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