Froya OrganicsReviews of froyaorganics.com

The representative who helped me (VN) was extremely responsive and directly resolved my concern on the first interaction. She was pleasant and very professional. Thank you so much.

Shipping was fast! My order came ahead of schedule. I love the thickness of the balm, yet it applies very smoothly and evenly. I can't wait to get into a routine with the day and night balms. The free full-size hand balm for Mother's Day was a nice bonus.

EDITTED... Problem Solved. Thanks to this review, my claim reached out someone who could really solve the problem. And yes, they were very flexible and fast to bring me a solution. The products might not have had results for me (and I am pretty sad about that), but they can work on others. I have sugested that they make all customers that make any bonding to their products very clear about the date the next order will be charged/ sent. Hope it helps in the future as well. First review: Total scam! The firm is quite accurate in charging you the next purchase, even though the products take about 18 days to reach you. So, If you join their 60 days Challenge, as a principle, you have to wait and use the products throughout the 60 days, right? Their longest subscription is of 10 weeks (70 days) so, if the start day of your subscription was even to the day you receive or attest you started to effectively use the products that might would have been fair. But it doesn’t happen like that. If you start using the products on day 18th since purchase, you won’t be able to infer they have the promised effect after 60 days of use, right? The trick is: to reach the 60 days, in my case, the sum would be 78 days from purchase.. So they don’t let you claim your money back before the 60 days and you don’t get to cancel any new orders before they bill it to you! But they’re still very good in billing you accurately. Absolute fraud! Besides that, the products are weirdly orange and make you look like you have some liver or pancreas problem! Awful service, bad results, feels like you’ve been cheated! Orders #665588 and total scam order #886357 PS: have emails to prove timing of second order automatically emission, my request for cancelling, their answer of not being possible to cancel (and the excuse that the order had been emitted and could not be stopped), theirs email with order has been packed in this exact sequence!

It was a very seamless process. They handled my claim instantly with no problem or wait what so ever. I was really shocked and appreciative! You definitely don’t have many experiences that end this smoothly. They stand by their word.

As of now these products are everything I’ve been looking for

Great customer service

Several things that were amazing: I just moved to the area and did not get my billing address updated on my app when I bought the product for Mothers Day. Realizing the issue later, I immediately sent an email to the email listed on the website. This was a Friday night also. By Saturday morning I woke up to an email saying they had been able to change the order and would keep me posted. Later on Sunday I received an email that confirmed everything. It’s the little things that make customer satisfaction important and Froya exceeded my expectations. She loved the gift and Froya got a repeat customer. MOTHERS DAY WAS SAVED (phew)

Very fast and kind customer service! 🌸🌸🌸