Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Talaya
The customer service team are the most friendliest and polite team I’ve ever dealt with by email. I just need to wait for my refund now.
Response from Froya OrganicsMay 19, 2026
Talaya, thank you so much for this!! Friendly and polite is exactly what the team aims for. Your refund should be with you very soon, and please reach out if you need anything else. All the best, Tobias @ Frøya
Winsnes
Very helpful !
Response from Froya OrganicsMay 19, 2026
Hei Winsnes! Thanks so much for the kind words 🙌 All the best, Tobias @ Frøya
Monique
So far so good, no irritation on my eyelids, which I had frequently. Still have to see the results of less wrinkles but it is hydrating and my skin doesn’t feel tight or dry
Response from Froya OrganicsMay 19, 2026
Hey Monique! So great to hear no eyelid irritation, that's such a relief. Wrinkles take a little time so keep at it, and please reach out anytime if you want tips on getting more out of your routine! All the best, Tobias @ Frøya
Noni
Their aggressive, AI-generated ads are all over the internet, and I took the bait. I purchased two different products, lured in by their "risk-free" guarantee. Lesson learned: always read the fine print. The Product What arrived was a grainy, oddly smelling, cheaply made balm. Against my better judgment, I used it anyway — after all, I'd paid a premium, so it had to be good. Right? Wrong. Within two days, I developed blackheads on my face for the first time in my life. They're so deeply embedded in my skin that I still can't get rid of them. * When I requested a full refund, they only refunded one of the two items, not my entire order. Everything about this company screams low effort. Their emails and ads are blatantly AI-generated, and it shows. The product quality is abysmal. I'm still frustrated with myself for falling for what is, frankly, a scam. Save your money and your skin.
Response from Froya OrganicsMay 15, 2026
Hi Noni, We’re truly sorry to hear about your experience and we completely understand your frustration. We’d just like to clarify how our 60-day money-back guarantee works. The intention of the policy is to allow customers to fully try the products and, if they genuinely don’t work for them, receive a refund. According to the policy, the refund applies to one used item per order, which is intended to keep the guarantee fair for both our customers and our small business. That said, if the product you received arrived defective or unusual in any way (such as texture or smell), that is a completely different situation and we absolutely want to review it properly. At the moment, we’re unfortunately unable to locate your account under the name. Could you please send us your order number or the email address used for the purchase so we can personally review your case in detail and help you further? We truly appreciate you bringing this to our attention and hope we can resolve this with you. Best CS manager
Petra P.
Bis jetzt hat alles gut funktioniert. Bestellung, Lieferung und nach 2 Wochen Anwendung des AntiAge Sets eine gute durchfeuchtete Haut. Ich bin gespannt auf weitere Ergebnisse bei längerer Anwendung.
Response from Froya OrganicsMay 19, 2026
Hallo Petra!! Thank you so much for sharing this. So glad the AntiAge set is giving you nicely hydrated skin after two weeks. Excited for you to see what longer use brings, please keep us posted! All the best, Tobias @ Frøya
shirley H.
replied quickly and dealt with my request with a personal touch. Much appreciated.
Response from Froya OrganicsMay 19, 2026
Hey Shirley! A personal touch matters a lot to us so this means a lot. Thank you for taking the time to share 🙌 All the best, Tobias @ Frøya
Michela
I had some issues with the delivery company but Jason customer service from Froya was absolutely amazing and helped me promptly. He was very kind and understanding the entire time! Thank you again
Response from Froya OrganicsMay 19, 2026
Hey Michela!! Delivery hiccups are never fun but Jason really is amazing at sorting things out kindly. So glad he came through for you. Thank you for the lovely review ❤️ All the best, Tobias @ Frøya
Joan B.
I was having a hard time changing my ship date and the products I wanted to remove from my order. I sent an email and they were so helpful and made all the changes that I needed. They were so nice and went and changed it for me which was so helpful cuz it wasn’t letting me do it. They kept responding to my emails and communicating with me to let me know everything. I appreciate that so much! Their customer service was great! Thank you so much! Joan Badtke
Response from Froya OrganicsMay 15, 2026
Hey Joan!! Thank you so much for this, it honestly made my day to read. I'm so glad we could sort out the ship date and product changes for you, that's exactly what we're here for. Our team really does care about making sure every order goes out just the way you want it. Thanks for being so patient with the emails back and forth! All the best, Tobias @ Frøya
