Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsJun 3, 2026

Ugh, website glitches creating double orders is the worst! So glad Jason was able to jump on it and get that sorted for you, Ashley. That's exactly the kind of thing we want to fix fast. Happy you're all good now! All the best, Tobias @ Frøya

Response from Froya OrganicsJun 3, 2026

So glad to hear this, Kristen! Almost instant is what we aim for. Polite, fast, and actually helpful is the combo we care about. Thank you so much for the kind words!! All the best, Tobias @ Frøya

Response from Froya OrganicsJun 4, 2026

Thank you so much for this, Mariely!! Quick responses with clear options, that's exactly the standard we aim for. So happy to hear you felt that quality and commitment come through. It really means a lot. All the best, Tobias @ Frøya

Response from Froya OrganicsJun 3, 2026

Hi Margot, We're very sorry to hear about the skin reaction you experienced. Your skin's health and comfort should always come first, so we completely understand your decision to stop using the products and allow your skin time to recover. If you decide to test the products again in the future, we would recommend performing a small patch test first. Applying a tiny amount to a small area of your forearm can help determine whether your skin reacts before reintroducing the product to your face. We'll also be reaching out to you directly, as we'd like to follow your progress and help guide you through the process. Regarding the size of the jars, our formulations are highly concentrated and contain no fillers or ingredients used to dilute the active components. Because of this, only a very small amount is needed per application. Many customers find that a jar lasts several months, with some reporting up to four months of use from a single product. We hope your skin feels better very soon, and we look forward to helping you further. Kind regards, Frøya Organics

Response from Froya OrganicsJun 4, 2026

Sarah, healthier and better looking skin! That's the dream right there 🙌 So happy you're feeling the results. Thank you for sharing! All the best, Tobias @ Frøya

Response from Froya OrganicsJun 4, 2026

Aimee, I'm really sorry about the busted bottle, that's not the experience we want for you at all! But so glad the team was able to get a replacement out to you quickly. That's exactly how it should be handled. Thank you for reaching out and for the kind words!! All the best, Tobias @ Frøya

Response from Froya OrganicsJun 3, 2026

Hello Ruth, We're very sorry to read about your experience. What concerns us most is not that the products weren't the right fit for you, but that you felt your questions and concerns went unanswered. We work very hard to respond to every customer who reaches out to us, so if you did not receive a reply, it's possible that we never received your message or that there was an issue with the communication reaching us. It's completely valid if the products didn't work for you. Skincare is incredibly personal, and what works wonderfully for one person may not be the right fit for another. We fully understand and respect that. What we don't want is for you to feel ignored or unsupported. We are always willing to listen, help, and review each situation individually. If you're comfortable doing so, please leave your order number or contact us directly at [email protected]. We'd genuinely like the opportunity to review your case, understand what happened, and make sure your concerns are properly addressed. Your feedback is important to us, and we'd hate for you to walk away feeling unattended when helping our customers is exactly what we're here for. Kind regards, Frøya Organics

Response from Froya OrganicsJun 4, 2026

Hey Natasha! So happy it arrived quickly and that the packaging works for you on the go. And a cleanser that makes your skin feel genuinely clean, plus a nourishing balm... that's the combo right there 😊 Thanks so much for sharing your first impressions! All the best, Tobias @ Frøya