Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Jennifer S.
Jul 22, 2026
I made a mistake ordering the product
I made a mistake ordering the product. I figured it was going to be too late to swap. Custom service was on it immediately and made me feel very confident in the company. I worry that it would not be good service as it is not a very well known product.
Response from Froya OrganicsSep 22, 2026
Hey Jennifer, thank you for this! Glad our team jumped on the swap right away and helped put your mind at ease. We know trying a newer brand can feel like a risk, so it means a lot that our service could help build that confidence. All the best, Tobias @ Frøya
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FloridaGirl
Jul 22, 2026
Great customer service
My rating is for customer service. I requested to cancel my subscription and this was handled along with a refund for the subscription fee that ran earlier that morning. I know how difficult these requests can be so the fact that Froya's CS team was able to make this happen is a big deal.
Response from Froya OrganicsSep 22, 2026
Hey there! Thank you for this, and for recognizing how tricky those subscription and refund requests can be. Really glad our CS team could make it happen for you smoothly. All the best, Tobias @ Frøya
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LA M.
Jul 22, 2026
Very quick and direct reply
Very quick and direct reply LV
Response from Froya OrganicsSep 22, 2026
Thank you for this! LV will be glad to hear the reply felt quick and direct. All the best, Tobias @ Frøya
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Noelle
Jul 22, 2026
Jeg fik desværre ikke bedre hud af…
Jeg fik desværre ikke bedre hud af produkterne men til gengæld fik jeg super god service, da jeg gjorde opmærksom på det. Alle penge er returneret 🙏🏼
Response from Froya OrganicsSep 22, 2026
Hej Noelle, tak for din ærlige tilbagemelding! Ked af at høre produkterne ikke gav den hudforbedring du havde håbet på, men rigtig glad for at våres service kunne hjælpe og at du fik alle pengene tilbage uden besvær. All the best, Tobias @ Frøya
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S.
Jul 22, 2026
Cancelling an unneeded order
My order was processed before I’d had a chance to cancel it. VN was immediate with her reply and caught the order before it shipped saving me money. I greatly appreciate the speed with which they responded and worked on my behalf to correct the issue.
Response from Froya OrganicsSep 22, 2026
Hey there, thank you for this! So glad VN was able to catch the order before it shipped and save you the money. That's exactly the kind of speed we aim for. All the best, Tobias @ Frøya
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JOHNA R.
Jul 22, 2026
Excellent customer service
Excellent customer service
Response from Froya OrganicsSep 22, 2026
Hey Johna, thank you so much for this! All the best, Tobias @ Frøya
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Leah C.
Jul 22, 2026
Great customer service
Great customer service! Very fast response time.
Response from Froya OrganicsSep 22, 2026
Hey Leah! Thank you so much, glad the response was fast for you! All the best, Tobias @ Frøya
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christine L.
Jul 22, 2026
She was very helpful
She was very helpful. It wasn't a easy decision to leave spectrum. Even though she tried, she helped me cancel my service. The customer service at spectrum was always very good. But I wanted to try something new.
Response from Froya OrganicsSep 22, 2026
Hey Christine! Thank you so much for this, and for giving us a shot even though it wasn't an easy decision to leave. So glad the team could help make that transition smooth for you. All the best, Tobias @ Frøya
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