Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Sarah H.
Excellent customer service. Responded very quickly to my request (it was an error on my part for an order that was placed). It was handled with care, ease, and efficiency.
Response from Froya OrganicsSep 4, 2026
Hey Sarah! Mistakes on orders happen to everyone, so I'm glad we could fix it up with care, ease and efficiency for you. Thanks so much for the kind words! All the best, Tobias @ Frøya
Terryl
Love the product but don’t know if I am using too little. I got a notice for a reorder and I really didn’t need to order yet. I contacted their team and my reoccurring order was put on hold right away! Customer service is a 10+! ❤️
Response from Froya OrganicsSep 4, 2026
Hey Terryl, a 10+!! ❤️ that's amazing to hear. And no worries on the usage question, everyone's skin uses product at a different pace, so it's totally normal to need less than the reorder schedule assumes. Really glad the team could pause things for you right away. All the best, Tobias @ Frøya
Joanne
I was confused because I received 1 email saying that my credit card was declined. I clicked on the link and put my credit card in and then received the same email. I replied and said I have no idea why this is happening. I quickly received a response saying their system must have a glitch. So my problem was solved immediately.
Response from Froya OrganicsSep 4, 2026
Hey Joanne, sorry for the confusion that caused in the first place, but glad we could get back to you quickly and get it sorted. Thanks for your patience! All the best, Tobias @ Frøya
Katherine D.
Great customer service.
Response from Froya OrganicsSep 4, 2026
Thank you, Katherine! All the best, Tobias @ Frøya
Andrea
My issue was resolved perfectly in less than an hour.
Response from Froya OrganicsSep 4, 2026
Hey Andrea! Less than an hour is exactly the kind of turnaround we're always aiming for. So glad we could get it sorted for you quickly. All the best, Tobias @ Frøya
Stacey S.
I had an issue and customer service was friendly, helpful & responsive.
Response from Froya OrganicsSep 4, 2026
Hi Stacey! So happy to hear the team was friendly, helpful and responsive when you needed them. That's exactly the experience we want every customer to have. All the best, Tobias @ Frøya
Abby S.
Wonderful customer service!
Response from Froya OrganicsSep 4, 2026
Hey Abby! Wonderful is exactly what we're going for, so this really means a lot!! Thanks so much for taking the time to leave this. All the best, Tobias @ Frøya
Jacqui D.
The customer service is fast and efficient and resolved a slight issue straight away. No waiting for a response. Thank you
Response from Froya OrganicsSep 4, 2026
Hi Jacqui, thank you so much for this!! Fast and efficient with no waiting around is exactly what we're aiming for, so I'm really glad it played out that way for you. All the best, Tobias @ Frøya
