Froya OrganicsHandmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Lynne H.
Great customer service - so responsive and pleasant help provided!
Response from Froya OrganicsSep 15, 2026
Hi Lynne! Thank you so much!! So happy our team could be responsive and pleasant to work with, that's exactly what we aim for. All the best, Tobias @ Frøya
Maisie S.
I tried the products, they didn't work for me, but true to their guarantee, I got a refund. So I can't fault them.
Response from Froya OrganicsSep 15, 2026
Hi Maisie! Thank you for the honest review, I really appreciate it. I'm sorry the products weren't the right fit for your skin this time, but glad our guarantee could back you up and get you a refund without any fuss. That's exactly what it's there for. All the best, Tobias @ Frøya
Jaime H.
Quick response and made it right
Response from Froya OrganicsSep 15, 2026
Hi Jaime! Thank you for sharing this. I'm sorry the glass arrived broken, that's never what we want, but really glad our team could jump on it and make it right quickly. All the best, Tobias @ Frøya
Brandy
Anjelika was very helpful, extremely quick in problem resolution. As a new customer this is something I value and look to for returning.
Response from Froya OrganicsSep 15, 2026
Hey Brandy! Thank you for this, welcome to Frøya!! I'll be sure to let Anjelika know how much her quick problem solving meant to you. Glad it's got you feeling good about coming back. All the best, Tobias @ Frøya
Paulina
Anjelika was super helpful! She went out of her way to help me with my request!!
Response from Froya OrganicsSep 15, 2026
Hi Paulina! Thank you so much!! Anjelika is going to love hearing this, she really does go above and beyond. So glad she could take care of your request. All the best, Tobias @ Frøya
Sharon B.
I am sorry to say, my experience of this company has turned bad. The product is brilliant. No qualms there. It does what it says, the rash i had on my neck is gone and remains so, i'm still using the product, but today i cancelled my subscription. The details are confusing. After cancelling the subscription they have just put through another order and taken a further 42.50 from my account, after already sending an order today for 42.50. I have had several emails with them over technical issues on their end, and no one seems to know what is happening, and 2 orders put through today without my consent. I have now read several one star reviews with similar issues to mine. I reckon it is because they have handed over their business operations to ai. All the replies to 1 star are generic. Watch this space. I will update as and when my situation resolves.
Response from Froya OrganicsAug 14, 2026
Hei Sharon, We apologize for any inconveniences that this may have caused, our goal is to provide our community with the best experience possible. We'd truly appreciate the opportunity to learn more about your experience and make it right for you. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. Kind regards, Frøya Organics
Carol P.
They responded to my email quickly and answered my question and resolved my issue. Their support was very good. Thanks
Response from Froya OrganicsSep 15, 2026
Hi Carol! Thank you for taking the time to share this. Glad our team could answer your question quickly and get everything resolved for you. All the best, Tobias @ Frøya
Christine S.
The redness and dry patches on my cheeks are healed. My complexion has evened out and looks peachy and dewy. My skin is more hydrated and feels firmer and more plump. The dark spots are beginning to lighten. I've been using the product for almost two full months. Very very pleased. I raved about it to my sister and she saw my results and is getting on board with the Frøya Way!! She'll be placing her order in the next few days! Ale in customer service was very helpful, friendly and responsive to all of my questions.
Response from Froya OrganicsSep 15, 2026
Hey Christine! Wow, this genuinely made my day, thank you!! Two months in and seeing your redness heal, your dark spots lighten, and your skin feeling firmer and more plump, that's such an amazing transformation. And getting your sister on board with the Frøya Way is the best compliment there is!! I'll also make sure Ale hears how much his help meant to you. All the best, Tobias @ Frøya
