Melissa
Best customer service
Best customer service
Response from Froya OrganicsSep 4, 2026
Best customer service, that's such a nice thing to hear! Thank you, Melissa. All the best, Tobias @ Frøya

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Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Melissa
Best customer service
Response from Froya OrganicsSep 4, 2026
Best customer service, that's such a nice thing to hear! Thank you, Melissa. All the best, Tobias @ Frøya
Sidney B.
They were so kind and helpful. I recently had bad customer service experience so this was so refreshing! Thank you
Response from Froya OrganicsSep 4, 2026
Hey Sidney, so refreshing is such a great way to put it! Sorry to hear about that other experience, but really glad we could turn things around for you here. All the best, Tobias @ Frøya
Lizabeth J.
Wow! The support staff jumped and achieved my request to switch my order with great precision. Quickly! Without fuss! I am so grateful! Very responsive staff. Many many thanks!
Response from Froya OrganicsSep 4, 2026
Wow, Lizabeth, this made me smile so much!! Switching your order quickly and without fuss is exactly what we want for you, so I'm really glad the team pulled through like that. Many many thanks right back to you for sharing this. All the best, Tobias @ Frøya
customer
They got back to me so quickly, were polite, and helped with my issue right away. It was one of the most pleasant experiences I've had with customer service anywhere :D
Response from Froya OrganicsSep 4, 2026
Hi there, this genuinely made my day!! Quick, polite, and helping right away is exactly what we're going for, and hearing it was one of the most pleasant experiences you've had anywhere means the world. All the best, Tobias @ Frøya
Sam W.
Customer support is fast, reachable and communicates clearly
Response from Froya OrganicsSep 4, 2026
Hi Sam, fast, reachable, and clear communication, that's the goal every time! Really glad that's exactly what you experienced. All the best, Tobias @ Frøya
Brandi R.
Great customer service! Didn’t realize I had created 2 subscriptions by mistake and they promptly both canceled and refunded my order for me when I reached out.
Response from Froya OrganicsSep 4, 2026
Hey Brandi, thank you for this! Mistakes happen, and I'm glad the team could jump in and sort both subscriptions plus the refund quickly once you reached out. That's exactly how it should go. All the best, Tobias @ Frøya
Farrell H.
This company and their support team are responsive and helpful. "JK" answered my questions and assisted me quickly and competently and was very friendly. Farrell
Response from Froya OrganicsSep 4, 2026
Hi Farrell, thanks so much for this! JK will be thrilled to hear it, quick, competent, and friendly is exactly the vibe we go for. All the best, Tobias @ Frøya
Marijke
Quick efficient problem solved Great customer service Marijke de Blecourt anglim
Response from Froya OrganicsSep 4, 2026
Hi Marijke, quick and efficient is exactly what we aim for! Thanks so much for the great review. All the best, Tobias @ Frøya