Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

10,474 approved reviews, newest moderated first

Rachel A.
Oct 17, 2026
Love the product, but trouble with ordering!
I have had a lot of issues with the Froya site, as far as orders being doubled, the wrong item sent, and placing a non subscription order that goes to subscription... I absolutely love the product, but was overwhelmed with the ordering process, but Jason FINALLY sorted it out for me.
Response from Froya OrganicsOct 20, 2026
Hi Rachel! Thank you so much, and I'm really sorry about all the ordering headaches. Glad you love the product, and so happy Jason finally got everything sorted out for you. We're here if you ever need anything! All the best, Tobias @ Frøya
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A-minor
Oct 17, 2026
Exceptionally good customer service
Exceptionally good customer service. Swiftly and thoroughly resolved a small hiccup. Very VERY impressive in 2026, it’s a rare value that I hold very highly. It gives me great confidence in the product. Very excited to try it! Clare G
Response from Froya OrganicsOct 20, 2026
Wow, thank you so much!! Swift and thorough is exactly what we try for, so it means a lot that it gave you confidence in the product. So excited for you to try it, and sorry again about the little hiccup 😊 All the best, Tobias @ Frøya
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Connie B.
Oct 17, 2026
Customer Service
At the time I ordered this product, I did not realize I was also signing up for a subscription. I received and was charged for a second supply of Froya products that I did not want. While there was a delay in my being able to stop the order and its cost, Harold from Customer Service helped make things right for me. I sincerely appreciated his customer service. Thank you!
Response from Froya OrganicsOct 19, 2026
Hei Connie, We'd love to learn more about your experience to help you out. When shopping you can choose how (one-time or recurring) with the options that appear above the add to cart button, we also have self-service options and we are always ready for assistance at [email protected]. All we need is your order number. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. We are a human operation and the actual conversation happens internally when we are given the opportunity to make things right for our community. We look forward to working with you to resolve this the best way possible. Kind regards, Frøya Organics
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Sally
Oct 17, 2026
Great experience!
I am very happy with the support I received. Anjelika was kind and made sure to understand my situation. An easy email thread back and forth and everything was resolved. Great customer service!
Response from Froya OrganicsOct 20, 2026
Hey Sally! Thank you so much for this. I'm so glad Anjelika took the time to understand your situation and got everything resolved easily. I'll pass your kind words on! All the best, Tobias @ Frøya
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Sarah H.
Oct 17, 2026
Good products and very responsive…
Good products and very responsive customer service.
Response from Froya OrganicsOct 20, 2026
Thank you, Sarah!! Happy to hear you like the products and the team has been responsive. Appreciate you! All the best, Tobias @ Frøya
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LS
Oct 17, 2026
I ended up with a subscription when I…
I ended up with a subscription when I had not planned to do so - clever sales tactics. When I realised I asked for my order to be stopped and refunded. They said it was too late. When I emailed to explain I wish to return the unopened package and would like a refund - absolutely no response at all. It it a shame that a company would treat a customer like this. I cannot afford to pay for a product I do not want and all I wish to do is return and get a refund. Why is that difficult for a company who seem to be able to communicate very effectively when it comes to sales but not when there is an issue - shameful
Response from Froya OrganicsOct 19, 2026
Hei LS, We'd love to learn more about your experience to help you out. When shopping you can choose how (one-time or recurring) with the options that appear above the add to cart button, we also have self-service options and we are always ready for assistance at [email protected]. All we need is your order number. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. We are a human operation and the actual conversation happens internally when we are given the opportunity to make things right for our community. We look forward to working with you to resolve this the best way possible. Kind regards, Frøya Organics
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GI
Oct 17, 2026
Charged without consent! Do not trust this company, they are running a hidden subscription Scam
After reading positive reviews I thought I'd try one product from Froya so I made what I thought was a one-off purchase. One month later I've checked my bank account and over $100 has been taken without my informed consent by Froya Organics stating it is my monthly subscription. Let me make this clear- at no point in the cart or checkout process was there a tick box or term stating by proceeding with this purchase I was signing up to an ongoing monthly subscription (which apparently costs more than my original item might I add). This is an absolute scam and disgusting way to run a business with cloak and dagger sign ups. I cannot emphasise enough to NOT deal with this company.
Response from Froya OrganicsOct 19, 2026
Hei GI, We'd love to learn more about your experience to help you out. When shopping you can choose how (one-time or recurring) with the options that appear above the add to cart button, we also have self-service options and we are always ready for assistance at [email protected]. All we need is your order number. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. We are a human operation and the actual conversation happens internally when we are given the opportunity to make things right for our community. We look forward to working with you to resolve this the best way possible. Kind regards, Frøya Organics
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Kelly A.
Oct 16, 2026
Appreciate his follow through
Jason was very kind and quick to respond. I was afraid they had forgotten about my inquiry, but he followed up on his own and was quick to resolve my issue!
Response from Froya OrganicsOct 20, 2026
Hi Kelly! Thanks so much for the kind words. So sorry you worried your inquiry got forgotten, but really glad Jason followed up and got it resolved quickly. I'll make sure he sees this 🙌 All the best, Tobias @ Frøya
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