FrosthubUSAReviews of frosthubusa.com

Fantastic pre/during/post purchase support! Ordered a mini split system through cool-minisplits. From the get go, we received extremely helpful information and answers to all of our questions and received them promptly. This was a big purchase for us and we wanted to make sure the system was setup correctly for our house. The support we received was very comforting so we decided to make the purchase thru cool-minisplits. They have been extremely responsive and helpful even after the purchase. The warehouse accidentally forgot to include a small part in our order, but cool-minisplits corrected the issue immediately and we received the missing item within a few days. Would highly suggest them for a mini split system - in fact I've already suggested them to multiple people!

Their customer service is top notch! I have had several question regarding their products and even had a return. They are knowledgeable and very sweet reactive to my questions an all my needs. I would definitely purchase those products again guaranteed!

These units are amazing we just bought a 1700 sqft double wide trailer in new mexico. The prior owners completely destroyed the propane hook ups and the swamp cooler was starting to give out so we decided to go with the 3 zone mini splits instead of the headache or getting new gas hook ups and swamp cooler. Middle of winter we were easily able to keep the house warm and now that it's warming up 80+degrees outside we are able to keep the house nice and cool. I have now recommended these to my family and will definitely be adding another to a garage once I get it built.

Staff was very helpful and communication was easy through text messaging.

The staff was very knowledgeable and helpful…I had a few technical questions and they handled them very professionally. I definitely recommend mr cool…time will tell on the performance. The install was very straight forward and the instructions very clear and helpful.

I ordered my mini splits almost 4 months ago and installed them myself. I installed a multi head unit and had them all install up and going in 2 days with no HVAC experience. Alex is the man at cool minisplits! I had no clue what I was looking for or even needed and he popped up and Live chatted me. He walked me through everything I needed and helped me place my order. He also helped me find out how to get the tax credit! GREAT GUY! My units came on a tractor trailer and I got them unloaded and got right to work. I love the fact that each room can be set to it’s own temp since I have 3 females living in my house and they all get hot and I am freezing. Bottom line, if you are looking for a great product, excellent service and a smooth process look no further! Good luck and God bless!

It was very easy to find the mini split I was looking for and the prices were very good. Update: I received both mini split systems fairly quickly and delivery was very well done with a truck with an electric pallet jack and lift gate able to unload and park the pallets in my garage. I have installed the systems and am very pleased with my decision. The process from ordering to installation was very smooth and the price extremely good! Had I bought from a local store I would have no delivery and needed to get two pallets worth of heavy boxes home myself.

Easy to install. Works great. Couldn’t be happier with my purchase.