FrosthubUSA Reviews | Read Customer Reviews of frosthubusa.com

FrosthubUSA Reviews | Read Customer Reviews of frosthubusa.com

FrosthubUSA reviews

165 approved reviews, newest moderated first

Bill D.
Mar 6, 2022
Good work, Mr Cool
Just received my order, boxed and shipped fine. Under construction now, will be unable to open and install for a month or two. I hope my warranty will start when I do open and install the unit. Bill D.
Response from FrosthubUSAMar 9, 2022
We are glad to hear that the delivery went smoothly, we hope that you will enjoy the unit for years to come. Regarding the warranty, you have 30 days after purchase to register it on MRCOOL.COM. If you have any concerns, please feel free to reach out to us.
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Sebastian E.
Mar 2, 2022
These are awesome units very easy…
These are awesome units very easy install. I had some issues with the heat but it was just from a step I over looked and customer service techs got me up and running. In total took me a day and a half to install between my brother and I. We got the 3 zone 1-18k ah in living room and 2-9k ah in 2 separate rooms an they have no problem keeping the rooms 68-74 degrees with an outside temperature of 20-40 degrees
Response from FrosthubUSAMar 3, 2022
We are glad to hear that you were able to get everything up and running. We always appreciate hearing from our customers and as for the install, it sounds like you did a great job! Thanks for sharing your experience with others.
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Randy
Feb 26, 2022
Received what I ordered
Received what I ordered, Great price
Response from FrosthubUSAFeb 26, 2022
That is wonderful news, We're so happy to hear that. Thank you for your support and feedback.
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Cooper
Feb 24, 2022
Best price along with fast shipping.
Best price along with fast shipping.
Response from FrosthubUSAFeb 25, 2022
Thank you for your order and we're glad you enjoyed our service. We appreciate any feedback :)
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customer
Feb 12, 2022
They have been great .
They have been great .. quick to respond and worked diligently regarding when I needed to return an item
Response from FrosthubUSAFeb 18, 2022
Thank you for your kind review. It is our sincere goal to provide the best customer service possible and we are always happy to hear feedback like this. Our team works hard to meet your needs and we hope that you will continue to visit us again in the future.
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Mohamad E.
Feb 1, 2022
Top notch costumer service skill…
Top notch costumer service skill provided from Maria and Alex
Response from FrosthubUSAFeb 1, 2022
Thank you! We're always happy to help and we're glad that things worked out as planned!
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Paul T.
Jan 16, 2022
Excellent Service
Very impressed w this company. Got back to me even on Christmas day!! about my product and shipping. I will definitely use them.again!!!
Response from FrosthubUSAJan 17, 2022
Thank you for the kind words. We are delighted to hear that you are satisfied with our customer service. We strive to make your shopping experience as smooth as possible, and it's good to know that we are getting there! If you need anything, don't hesitate to reach out.
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Kenneth S.
Jan 14, 2022
Alex was very knowledgeable and easy to…
Alex was very knowledgeable and easy to work with the item arrived on time
Response from FrosthubUSAJan 15, 2022
Thank you for your feedback. We will be sure to pass this compliment on to Alex and we look forward to serving you in the future.
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