FrigidaireReviews of frigidaire.com

I bought a dishwasher on 8/11/2020 and it stopped working within a couple months. I called Frigidaire and set appointment, it took several appointments ( until someone showed ) till someone came and looked at it, I was told that it needed a main board, after waiting another 3 months with no parts or repaired unit I was told I was getting a voucher to replace the unit. NO voucher showed up. called back and was told the info given to me was incorrect that I would have to wait for as long as it took by the customer service agent Destiny. I was told that there is no one that can review my claim or issues that I would have to wait. Keep in mind that every time I call there is a on hold time before speaking to anyone for ( 27,48, 45, 58,48, and 21 minutes this last time.) The customer service is by far the worst I have ever seen. If you need to contact them you should cut your losses and replace it with a company that stands behind their products. learn from your mistake and buy a product that the company stands behind what they make.

I purchased a small Frigidaire refrigerator with the ice maker add on in 2013. The ice maker failed after 2 years so I bought a replacement. The second one failed after about 2 more years. The one I have now just started leaking water into the ice bin which creates a solid block of ice. When I called the company (which was no easy task) they told me it was out of warranty and they couldn't help. Really? THREE of them? POOR customer service! They should stand behind their products or remove them from the market.

I will never ever buy another Frigidaire appliance. I should have done my homework and checked out all of the poor reviews and bad comments by other customers that have been strung along by Frigidaire. Our refrigerator is less than a year old and we have had the repairman to our home for the fourth time and the fridge is still not fixed. Even though we have the extended warranty it is useless when Frigidaire's customer service is so poor and I have argued over the phone with them numerous times to get the fridge fixed or replace it. It is impossible to get anything done with this company and they will not stand behind their products. DO NOT BUY ANY FRIGIDAIRE PRODUCTS!!!

Customer service deplorable Fridge 2 star rating

Complete scam. They registered me as the new owner and voided the warranty when I received a Frigidaire refrigerator as part of a home purchase. Since I stated I was the new owner, they went and registered me instead, voiding my ability to utilize the 1 year manufacture warranty to cover the repairs on their absolutely terrible refrigerator which broke down after 4 months of use. I had the purchase receipt and all information except the phone number of the original purchaser. Didn't matter. But they did try to sell me on an extended warranty. Like I would want to give a garbage company any more money when their products are complete crap to begin with.

Purchased new Frigidaire oven GEW3069 10/11/20; several days later I purchased from Amazon the Air Fryer. Frigidaire never answers their phones! The Air Fryer is supplied with a tray which is 3/8" wider than the oven!! It simply does not fit! Air Fryer does cause unusual spatter due to the high temps. I used the steam cleaner and found that to be useless.. I therefore proceeded to utilize the clean option and followed each step completely like removing all shelves etc. etc. After the cleaning I found that the shelves would no longer fit; now one expects an oven the expand due to high temps but to contract is not physics logical!! Now the shelves simply do not fit within the oven!! Customer service. to Frigidaire is just a word that means NOTHING!!!

Frigidaire do not stand behind their product. I have a factory warranty for one year on my ice machine which broke down within seven months brand-new out of box. It sat on my counter, I filled with water I turn it on and off when not in use, and that is all I have done. But oh no, through the warranties with Curtis International Limited it has been a total Gong show of hangout calls bad customer service and I was even blown off by Frigidaire they are going to use it for “a learning experience” I wish I could include the photos pretty much blown off by Frigidaire - I paid $164 for this product and no one seems to want to do anything about it I didn’t break it! So I’ll put out bad reviews of my experience! Stay Safe, thanks

If I could give zero stars I would. I will no longer do business with them and will purchase a different brand from here on out. Learn from my mistake and all the others. I ordered a simple water filter from them a couple weeks ago it came in completely damaged. I called to get replaced the second it there customer service opened on Monday and have been on hold from a rude attitude girl for over 30 mins. Awful customer service, awful refrigerator. Information I wish I knew before purchasing.