FrigidaireReviews of frigidaire.com

Purchased a Frigidaire refrigerator about 6 weeks ago. Had a few issues with the ice maker and the temperature. I called customer service. They were absolutely " no help"!!!

My husband and I bought a brand new refrigerator from Frigidaire in September of 2025... October 5th of 2025 our BRAND NEW refrigerator stops cooling at least the fridge part, the freezer was completely fine. I contacted Frigidaire customer service to get a warranty claim and to get someone to come out to see what was wrong. Best they could do? A week! We lost $200 of groceries and couldn't even cook dinners because we couldn't store the leftovers. The technician came, told us that the fan motor was dead and needed replaced. Why would a THREE WEEK OLD refrigerator need a new fan already? Another week later the fridge is finally fixed and is still working, thankfully! Now comes the other issue, I ordered Crisper filters for our crisper drawers...They never sent a email saying my order shipped. I check the website and it says they have in fact shipped, so I click track, mind you they don't show the tracking number. Tracking reroutes to fedex and fedex says it doesn't exist! Its nearly a week since I ordered these now. I contact customer service again...Wait nearly 10 minutes just to get connected to an agent then for them to tell me they need to connect me to a different agent which again takes a few minutes. This new agent is rude, sends me the information I wanted and while I've been sitting on my phone the entire time waiting and staring at the messaging board, they say I left the chat and end it without saying anything! What the actual Hell! The filters won't come till the end of the week, Might be easier to get knockoffs off Amazon! Customer Service is absolute Garbage, I can't say how well the fridge is and or will be as it's been a month and we've already had issues.

GCWD3067AF I purchased this Frigidaire double wall oven. I have taken 3 days off of work. Each time a damaged unit is delivered and each time I have had to refuse delivery. Again 3 days off of work to accept/ inspect something that should be perfect. I would recommend people exercise caution when purchasing from this company/ this oven

I ordered a Frigidaire dishwasher from Home Depot in Canada online. It was full of water right from the factory. What a mess! When I phoned customer service at Home Depot thinking it was used, the fellow said it was common (huh?) as it was probably tested to make sure it works, and I replied that they should make sure the water is drained out before shipping---don't you think? Anyways the dishwasher is going back as it does not fit into my 24" opening (whereas my old 24" dishwasher fit perfectly.

It is my recent discovery that you can not safely purchase anything online from Frigidaire with your credit card. I ordered a water filter and they have decided that they would steal my information to enroll me in to a water filter replacement subscription. I did not authorize any subscription purchase and tried disputing it with them, but they like so many companies do not offer any customer service. I now refuse to make any further purchase with Frigidaire including any future appliances.

We bought the entire professional line package for our kitchen remodel late 2022 (range/dishwasher/refrigerator/microwave-hood) and had them installed late December. We’ve been please with all the appliances EXCEPT the range (PCFG3078AF) which has NOT worked since it was installed. When it was plugged in, it immediately threw a F90 code, locked up the oven door and nothing we tried fixed the issue. We called our dealer to have a repair person come out and fix this and the first date to get someone out was March but they needed a part to fix the unit which apparently Frigidaire didnt send or have. So as we headed into April and still no stove, we decided to call Frigidaire directly to discuss this issue. After some back/forth, Frigidaire/Electrolux decided to actually replace the entire range and not even try to fix it. So we are feeling pretty good about this that maybe we’ll finally get a functioning range to cook with. But then we get a call from our dealer telling us Frigidaire contacted them to bring out the new one to replace the one we have, however Frigidaire is not paying for delivery or installation….So guess who is on the hook for that, again??!?!?! I already paid to have a brand new professional Frigidaire range installed that was apparently defective from the factory, and now Frigidaire wants me to pay AGAIN to have the replacement range delivered and installed? What kind of customer service or warranty is that? I am really disappointed in Frigidaire right now. If you are looking at Frigidaire just a warning that getting them to stand behind their products (even brand new ones) could be tough…..

Amending my review from 2 weeks ago. Dishwasher broke again. Same problem! Fixed again by the nice repairman hence, 2 stars. If it breaks again, I will update with 1 star. Ps. The reason I had the same repair guy is because he left me his phone number and I didn’t have to deal with the main office or it would already been 1 star. For those wondering what the issue is, it’s the tactile switch which is part of the main led screen and nothing will work if this button doesn’t.

I purchased my Frigidaire (Model# FGHB2844LPD Serial# 4A22916657) refrigerator brand new from Sears 6 years ago on October 4, 2014 and now the insulation that the factory-installed has failed. Ice is growing on the outside on the back of my refrigerator which is causing my refrigerator to rust, on the inside of my refrigerator the insulation is coming out of the seams and falling apart, the ice maker has stopped working/ freezer food covered with frost and its not keeping the right temperature for my vegetables/produce! Meanwhile, I have had two appliance companies to come to my home and verify that my refrigerator is not repairable due to a manufacturer defect. I have been given the run around by Sears Home Warranty and both Sears Home Warranty & Frigidaire/Electrolux are refusing to replace my Frigidaire refrigerator. In conclusion, due to the manufacturer defect I am requesting that my refrigerator is picked up and is replaced with one that is comparable. My refrigerator should not have ice growing on the outside back etc. My refrigerator should last longer than 6 years. etc., SInce calls are recorded for training purposes I anticipate that someone in upper management can get the recordings of my dialogue that I've had with Sears Home Warranty & Frigidaire/Electrolux in order for me to get immediate resolution concerning this issue before my refrigerator completely goes out.