Fresh Trends Fine JewelryReviews of freshtrends.com

After purchasing item im waiting for one month and it still not in my possession, they created FedEx tracking number but FedEx still didn't have it to ship to me , looks very bad, never gonna buy again from them

I purchased the Fresh Trends “Opal teardrop 14 karat gold naval ring” item number FTN-2PSO-14-YLW-1-4. The price is $325 & 1 year later with barely any use, 1 of the 4 prongs that hold the Opal in place literally broke off! Thank God, when it hit the floor I heard it & was able to find & save the opal! I took it to a Fred Meyer jeweler, where they tried to put a new prong on to secure the Opal in place, but they questioned the quality of the Supposed 14 karat gold! Then the real 14 karat gold prong, that the Fred Meyer jeweler put on, fell off after separating from their cheap supposedly 14 karat gold setting a year later! Worse yet, the setting that holds the second opal that’s used on the top of the naval ring for securing the main portion of the ring into place- (it screws on to the main portion) is now discolored & looks like it’s tarnishing!!! This is clearly not 14 karat gold, which I’ve never seen turn a rust color & start to look tarnished!! This company is a big rip off!! Their fancy advertising is deceiving! They are clearly making a fortune off of appearing to be a high end jeweler while selling cheap, third world junk jewelry that’s garbage! The biggest clue is when you go to their reviews, you can’t leave a review! They have either created the reviews themselves or saved only the “4 1/2 to 5 Star reviews” & now claim that well over 1000 reviews have all been 4 1/2 to 5 star reviews!! Yeah right!! This company is a big con & their prices for the same items have tripled over the last 12 years! Go to a reputable jeweler if you’re going to spend this much money on a piece of jewelry! These people are peddling cheap, trash- probably from China, as though it’s high-quality jewelry!! I don’t know why someone hasn’t started filing a class action lawsuit against them for their deceptive advertising!! Since having this horrid experience myself! I have seen similar complaints by people who have actually had their gold tested and proven that it wasn’t 14 karat gold!

I ordered my earring on September 15th, the website said it would ship in 1 to 7 business days. It is now 11 business days since the order was placed. I email them and they reply it takes 3 to 5 business days for jewelry to be ready to ship (its already been 11 business days!) and that my jewelry is set to be ready on October 7th, 5 business days from now. This is a total of 16 business days (22 actual days) from when I placed my order! Again, this is unprofessional and completely unacceptable. And looking at the other reviews, my experience isn'r unusual. Don't buy from this company.

I ordered a item for my wifes birthday was given a ship date of Aug 29 to Sept 09 (1-2 weeks). When it had not been shipped after nearly three weeks. I contacted the Fresh Trends and was told it would ship and given a FedEx number. After tracking the FedEx number for 5 days and seeing it was still at the facility I again emailed them, I was then told that the FedEx number was assigned in error. What????. I was told that their jeweler would have it made by the end of the week and I would get a tracking number. I am still waiting. This company seems to over promise, make excuses, and not deliver.

I purchased a clit ring for my girlfriend in May. They called me to verify the size. I was told since they verified size it would go into production. Fast forward a month. Still no word or shipping confirmation. I send an email and they tell me my order was canceled. I was still charged $130 and they never canceled the charge. They then replied to my email saying that the size change was an additional $75. Mind you had I never reached out to follow up they would have just kept my money. When I spoke to someone there was no mention of an up charge and they told me it would go into production and be shipped out. Gold is $2,365 an oz. That ring probably weighs .3 of a gram at most. This is shady business if I’ve ever seen it. Don’t buy stuff from this place !

I'm currently experiencing issues with TWO orders with Fresh Trends! The first order was for a crystal straight barbell, and the crystal end that was supposed to be soldered just BROKE right off. HORRIBLE QUALITY! So I placed an order for a new one, which was supposed to be expedited in 2-3 days, and after ten days, this one has not shipped! They are dishonest, stating they have refunded me for the faulty piece, and I have no refund!

Love, love, love this piece. The look is delicate and beautiful without being too small or flimsy. Totally worth the wait. Will order again.

Going through old records I discover a receipt from Fresh Trends from 2017 for 4 pieces of jewelry. I review the receipt in confusion. I don't own any of this jewelry. Never before have I seen, in person, this jewelry. I do everything I can to log into my account to check the order status, but no account can be found (very odd). I then search through all my jewelry and I cannot find the pieces I ordered. Did I ever receive them in the first place? Well, Fresh Trends doesn't issue direct refunds, so I would either have to have the jewelry currently or have an account where I hold store credit (yet no account can be found with my email). I recall ordering similar jewelry from other sources around this time and I have all those. Where is my Fresh Trends jewelry?