Fresh Trends Fine JewelryFresh Trends is a fine piercing jewelry brand, founded in 2003 and still a family owned small business. We started at a dining room table in Palm Beach, Florida, as one of the first online body jewelry retailers in the country. Today, every piece is handcrafted to order in California in solid 14k or 18k gold and 950 platinum, never plated, and sized for the piercing it is made for.Our collection covers nose, septum, belly, ear and cartilage, lip, nipple and intimate piercing jewelry, with real diamonds and gemstones in everyday places. Every piece is nickel-free and hypoallergenic, designed for sensitive skin, healed piercings and everyday wear.Because each piece is made after you order, we offer free Piercing Advisor sizing help and our Perfect Fit Guarantee: if you used the Piercing Advisor, any needed alteration is on us. Choose your gold color, size, gemstone and setting, or ask about a custom design.We use recycled metals and plant a tree with every order.We read the reviews customers leave here and respond to them. If something is not right with your order, email [email protected] and our customer care team will help. Customer service is available Monday to Friday, 10 AM to 4 PM Eastern.
Fresh Trends Fine Jewelry (freshtrends.com) has 63 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Sara C.
Absolutely love my clicker! It is the perfect size and was easy to put in. I would definitely buy again!
Response from Fresh Trends Fine JewelryOct 13, 2026
Thank you, Sara! We're so glad your clicker is the perfect size and easy to put in. We'd love to help you find your next piece whenever you're ready. - Fresh Trends Customer Care
charles W.
I bought my fiance a diamond rose gold nose ring a couple years ago. The diamond recently fell off of it and we took it out of her nose to look at it and the nose ring is a silver metal that is tarnished black now. Is this not real gold? I don’t even think it’s a real diamond if the stud isn’t real. A small nose ring for $395 should be real gold and diamond. The order was under Amber Binkley.
Response from Fresh Trends Fine JewelryNov 13, 2025
Hello Charles, Thank you for reaching out, and I’m truly sorry to hear about the issue with your fiancée’s nose ring. I completely understand your concern regarding the diamond and the discoloration you’re seeing. We guarantee our pieces are all solid 14K gold, not plated and contain zero nickel. There are a few reasons why genuine gold jewelry may darken over time: Overheating During Sterilization – If the jewelry was autoclaved, flame sterilized, or exposed to high heat (above 450°F / 230°C), the alloy metals or solder joints can oxidize, creating a darkened appearance. Gold itself doesn’t tarnish, but the small percentage of other metals in the alloy can react under those conditions. Exposure to Harsh Chemicals or Saltwater – Contact with strong cleaning agents, bleach, or saltwater (including sweat) can cause surface reactions, particularly near joints or thin areas. I attempted to locate your order but wasn’t able to find it in our system. To better assist you and offer a resolution, could you please provide either your order number or the name and email used at checkout? Once I have that information, I’ll review your order details and reach out with next steps. You can reply directly to this email or contact me at [email protected] . We truly appreciate your patience and want to ensure you’re taken care of. Warm regards, Dawn FreshTrends Fine Body Jewelry
Gradenia B.
I have purchased several nose rings from this company for myself and a family member. I have never been disappointed. I received exactly what I ordered and expected. Way to go, FreshTrends!!!! They have mastered the nose rings!!! Very unique designs and the diamonds are gorgeous!!!
Response from Fresh Trends Fine JewelryNov 13, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your family have enjoyed your pieces and that the designs and diamonds have lived up to your expectations. Your continued trust and support mean the world to us — it’s clients like you who inspire our team to keep creating unique, handcrafted fine jewelry. With gratitude, The FreshTrends Team 💎
Cyndi
I always love ordering from this company as they are very good at what they do. The quality of everything that I have bought so far is excellent and very sturdy. I whole heartly recommend them for all of your body piercing needs. In total I have bought about 14 pieces from them and love everyone.
Response from Fresh Trends Fine JewelryOct 21, 2025
Thank you so much for your continued support and kind words! We’re thrilled to hear that you’ve loved every piece you’ve received from us. Knowing that you trust our quality and craftsmanship truly means the world to our team. We look forward to creating many more beautiful pieces for you! 💎 Warmly, The FreshTrends Team
Sheryl K.
Beautiful earrings and well crafted. Will purchase from Fresh Trends again. It took 6 weeks so plan ahead and be patient. Dawn was always quick to respond to my questions
Response from Fresh Trends Fine JewelrySep 25, 2025
Thank you so much for your kind words! ✨ We’re delighted to hear you love your earrings and that our team was able to support you throughout the process. We truly appreciate your patience with the custom timeline and look forward to creating more beautiful pieces for you in the future. 💎 Warmly, Dawn & the FreshTrends Team
Amani
I ordered an earring for my forward helix piercing and it was exactly what I was looking for..I love it!
Response from Fresh Trends Fine JewelrySep 25, 2025
We’re so happy to hear your new earring was exactly what you were looking for! 💕 Thank you for sharing your experience—we love knowing it’s a perfect fit for your forward helix. Enjoy your beautiful piece! – The FreshTrends Team
customer
5 stars "Fresh Trends exceeded expectations! Best customer service ever and my customized nose ring is PERFECT – highly recommend!
Response from Fresh Trends Fine JewelrySep 25, 2025
Thank you so much for your wonderful feedback! 💎 We’re thrilled to hear that your custom nose ring is perfect and that our team could provide the level of service you deserve. Your recommendation means the world to us—we look forward to creating more beautiful pieces for you in the future! Warmly, The FreshTrends Team
Junko O.
I do like their jewellery designs. I have bought quite a few over the years, and one of them is still good. Others fell apart. The problem with this business is that they only publish good reviews, which I have left in the past, but not the bad reviews, which I have also written. Hence, I am writing about my disappointing experience here. It's hard enough ordering from Australia, as the shipping costs about $50 and takes a month. Whenever you make an enquiry, they send you a generic email, which often doesn't address your question. I just got a piece of jewellery back from them that I returned for repair and alteration 6 months ago (paying extra for this too), only to find that it's not what I ordered.
Response from Fresh Trends Fine JewelrySep 25, 2025
Hello Junko, We’re sorry to hear about your disappointment. At FreshTrends, we take every concern seriously and work hard to make sure our customers are happy with their jewelry. While our policy doesn’t allow refunds on custom fine body jewelry, we did replace your piece at no cost to you, as we wanted to make things right. We understand that international shipping can take time and be costly, and we truly appreciate your patience. We’ll continue to review our processes to ensure our communication is as clear and helpful as possible. We value your long-time support and your feedback, as it helps us improve both our service and our jewelry. Please don’t hesitate to reach out directly if you need further assistance—we want you to love every piece you receive from us. Warm regards, FreshTrends Customer Care
