Fresh Trends Fine JewelryReviews of freshtrends.com

Ordered a few times without issue. They have a pretty decent selection at good prices.

I haven't had any problems with them. Fast shipping, great customer service people.

I bought an earring that was the wrong size. Its was unopened, I just got the earring, looked at it and knew it was too big. After speaking to their team via e-mail and phone all they could do was offer 10% off and told me to buy their product again. Just horrible. What is the point of putting a seal on the bag to ensure its brand new and sterile and then claim that even though it's closed/still in tact, ya'll still won't do an exchange or refund? Now I have a brand-new, unopened but wrong sized piece of jewellery. 80 bucks down the drain. Be careful everyone. I even asked them if they could resize it for me and they said no. That they wouldn't want to "have their name attached to that". Be careful newbies!

BUYERS BEWARE "Faulty item. 3 months for refund and didnt refund the return shipping. I purchased a rose gold tongue bar from freshtrends. The item arrived faulty. I was advised by Marcus at Freshtrends that theyre unable to send me a return mail package and when its returned a new item will be made and ill be refunded $15 for return postage. I sent the item via return postage registered post. They claimed to not have received it as usps didnt update their tracking records. It wasnt until a lot of backwards and forwards emails and evidence of it being received sent to a paypal claim that i was acknowledged.  I was told my replacement item was being made only to then have them cancel it and issue a refund.  This was 3 months after the initial purchase. I am still to be refunded the return shipping costs and freshtrends continue to ignore. DO NOT BUY FROM FRESHTRENDS BUYERS BEWARE  Freshtrends ill modify thos review once u have refunded the return shipping as promised by Marcus "

HORRIBLE!!! DO NOT TRUST THEM!!!

It's a fake site.. They are scammers.. I order on 8th of march 2016 Some yewelry for my girlfriend for 640 dollar.. and now more than a year later they still did not deliver it.. I send a couple e-mails but they don't respons on it.. I ask my momey back but they don't Give it back.. Please do not order on this site it's fake

They never answer phone calls, I've left 2 messages and they don't return my calls Emails are not responded either. Stay away from them