FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Susie K.
Penny and all of my dogs love FreshPet. I don’t see the pickiness that I did with other brands, so I am very happy that they are very happy!
Response from FreshpetMay 28, 2026
Hi Susie, your feedback is the best kind of treat. We're thrilled that our recipes passed the picky pups' test and really hit the spot. Big thanks from our pack to yours! 🐾
Victoria P.
We adopted Mr Bigsby and was not sure if he would like this food as much as his new brother, but he just eats it up. It’s so easy to put together for him with his daily pills.
Response from FreshpetMay 22, 2026
Hi Victoria, thanks for the 5-stars! Our mission is to make mealtime simple for the dogs you love, so we’re thrilled to hear Mr. Bigsby and his brother are enjoying our recipes. Sending tail wags your way! 🐾💚
Cathy G.
I. Already knew Baby like it because I Had been getting it in the Stir
Response from FreshpetMay 22, 2026
Hi Cathy, hearing that Baby is enjoying our recipes makes us so happy. Thanks for being part of the Freshpet family. 💚🐾
Virginia S.
So much cheaper than the other brands.
Response from FreshpetMay 22, 2026
Hi Virginia, we appreciate you sharing your feedback with us! Thanks for being part of the Freshpet family. 💚🐾
Susan
My dog loves it and the variety. I love it because he loves it and I don't have to unthaw it when I run out.
Response from FreshpetMay 20, 2026
Hi Susan, our mission is to make mealtimes simple and healthy for the pup you love, so we’re thrilled our recipes were a hit. That kind of feedback has our tails wagging. 🐾💚
Kim Y.
Di came from a neglect situation and needed to put on weight. She was started on freshpet at the shelter and started to put on weight. When adopted by my family we decided to keep her on the food as she was doing so well. She continues to thrive and love her food. She has a great coat and is maintaning a healthy weight.
Response from FreshpetMay 21, 2026
Hi Kim, hearing that Di is thriving and maintaining a healthy weight makes us so happy. We're honored to be part of her journey and truly appreciate you sharing her story with us. Thanks for letting us be part of her routine, we're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚
Michelle
Shipping takes awhile. The cost but I would be ok if he loved it. He won't eat any of the chicken recipes and he will eat some of the beef.
Response from FreshpetMay 21, 2026
Hi Michelle, thank you for taking the time to share your feedback with us. We’re sorry to hear the shipping time did not meet your expectations, and we’d appreciate the opportunity to look into this further for you. A member of our team will be reaching out shortly to assist with your menu and provide additional support. Please keep an eye on your inbox and spam folder for an email from them. If there’s anything else we can help with in the meantime, please don’t hesitate to reach out. Have a pawsome day 🐾💚
for your O.
Smells fresh like real food. Good texture and chew size for Lucy.
Response from FreshpetMay 21, 2026
Hi Leslie, we’re so happy to hear our recipes have been a great fit for Lucy and that she's enjoying every bite! Thank you for the pawsitive feedback. 💚🐾
