FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nancy
I love the convenience of delivery!! Skeeter loves the food! Treats included! I find customer service to be above and beyond! Thank you freshpet!
Response from FreshpetMay 31, 2026
Hi Nancy, we're so happy Skeeter is loving Freshpet. On time delivery and an easy scheduling experience is exactly what we aim for. Thanks for the love and the 5 stars!🐾💚
Brian S.
My dog loves food.
Response from FreshpetMay 28, 2026
Hi Brian, thanks so much for the 5 stars! we’re happy to hear your pup loves our food and grateful to have you as part of our Freshpet pack. 💚🐾
Robin
Oliver loves his hot meals! He says he loves them soooo much! And I love giving him such good nutrition, twice a day! Five stars!!!
Response from FreshpetMay 29, 2026
Hi Robin, we'd love to help and provide feeding guidance for Oliver. To do so, we've requested a bit more information. Please reply at your earliest convenience, and we'll be happy to assist further. We look forward to hearing from you soon. 🐾💚
Pam S.
My dogs like most of the flavors. I like that I can switch up the flavor because they get bored with the same food over and over. I like that it is delivered to the door.
Response from FreshpetMay 28, 2026
Hi Pam, thanks so much for sharing your experience. Our mission is to make mealtime simple, healthy, and delicious for the dogs you love, so we’re thrilled to hear they’re enjoying our recipes and that your delivery experience went smoothly. Sending lots of tail wags your way! 💚
JACKSON L T.
Easy and convenient
Response from FreshpetMay 26, 2026
Hi Jackson, thank you for the pawsitive review! We’re so glad we could deliver a tail-wagging experience. 🐾💚
Aletheia D.
Lucy adapted to this food easily and absolutely loves it! She also loves the treats. I don’t see us going back to her old food. This is much healthier and smells like real food. I haven’t tried it myself 😂
Response from FreshpetMay 26, 2026
Hi Aletheia, we're so happy Lucy is loving our Freshpet recipes and treats. Thanks for trusting us with her nutrition. We're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚
Donna G.
Delivery & convenience
Response from FreshpetMay 26, 2026
Hi Donna, thanks for the 5 stars! We love keeping tails wagging with reliable delivery. 🐾💚
Helen
Delivery was great. Food keeps well.Oreo likes all the different kinds of food chicken is his favorite.
Response from FreshpetMay 26, 2026
Hi Helen, we're so happy Oreo is enjoying Freshpet and that your delivery experience went smoothly. Sending lots of tail wags and happy mealtime wishes your way. 💚🐶
