FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Terry Ann J.
Great customer service. Quick shipment. Fritz loves the food.
Response from FreshpetMay 26, 2026
Hi Terry, we’re so happy to hear Fritz is loving Freshpet. Nothing beats a timely delivery and a happy, hungry pup. 💚 Thanks so much for the 5-star shoutout and for being part of the Freshpet family! 🐾
MATTIE
Max has been regurgitating his food an has had runny stools. He has had two emergency care within the last month.
Response from FreshpetMay 26, 2026
Hi Mattie, we are sorry to hear this happened and truly hope Max is feeling better. We take the health of our pets and the quality of our products very seriously, and as you can imagine, we are concerned with what you have brought to our attention. We’d like to look into this further for you. A member of our team will be reaching out via email to further assist you in this matter. Please feel free to let us know if you need any additional assistance. We're here to help. 💚🐾
Shar D.
She seems to really like the food. It is so easy
Response from FreshpetMay 26, 2026
Hi Shar, we’re so happy to hear your pup is enjoying our recipes and that mealtime has become easier for you both. 💚 Thank you so much for the 5-star review and for being part of the Freshpet family! 🐾
Maria Mimi Reynolds G.
Food looks really fresh with all natural ingredients
Response from FreshpetMay 28, 2026
Hi Maria, we appreciate your feedback. We know how important it is to feed your pups something fresh, and healthy! Thanks for the 5-stars. 🐾💚
Debs V.
My dog likes your food and importantly it is easy to use and nutririoinal
Response from FreshpetMay 26, 2026
Hi Debs, we’re so happy to hear your pup is enjoying Freshpet and that it’s made mealtime easier for you both. 💚Thanks for trusting us with your pup’s nutrition and for being part of the Freshpet family! 🐾
Verla M.
She loves it can't wait for me to put in her bowl. Eats it all up.. only bad thing is her breath is so bad now, trying probiotic to see if that helps.
Response from FreshpetMay 26, 2026
Hi Verla, we appreciate you sharing your feedback with us. We're so happy to hear your pup is loving the recipe! Bad breath can sometimes happen for a variety of reasons, so we do recommend checking with your veterinarian if the issue continues. Thanks for being part of the Freshpet family. 💚🐾
Karen
She is enjoying this very much. She is a picky eater and can have a sensitive stomach. I mix this with her Hills ID. Good combo. No tummy issues.
Response from FreshpetMay 26, 2026
Hi Karen, we’re so glad our recipes passed the picky pup test! Thank you for the 5 stars and for choosing Freshpet. Your feedback is the best kind of treat. 🐾💚
Mary L.
My fur baby actually enjoys this food. Lollipop, is picky. I also think it’s a great price and the service is excellent.p
Response from FreshpetMay 23, 2026
Hi Mary Lou, we’re thrilled that Lollipop approved of our recipes and that we could deliver a tail-wagging experience. Thank you for the 5 stars! 🐾💚
