FreshpetReviews of freshpet.com

4.51,217 reviews
Pet Stores
1545 U.S. 206, Bedminster, New Jersey

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Freshpet

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About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Freshpet reviews

1,217 approved reviews, newest moderated first

Linda B.
May 18, 2026
Choose Freshpet!
I feed my Havapoo Freshpet every day! All can say is he absolutely loves it! When he was a puppy I tried lots of foods but he wasn’t eating them! I’m so happy I found a food that he loves and it’s good for him too!
Response from FreshpetMay 19, 2026
Hi Linda, thank you for the 5 stars! It's amazing hearing your Havapoo found Freshpet recipes he loves. Finding the right food can make such a difference, and we're glad Freshpet became the perfect fit for him. Thanks for being the best part of the Freshpet pack! 💚🐶
Amber
May 18, 2026
10/10 recommended
Delivery is always fresh, well packaged, & on time. Company make sure you’re well notified about delivery so the package is not outside too long. Our picky, very athletic dog devours his food. Recipes are top tier. 10 out of 10 would recommend.
Response from FreshpetMay 18, 2026
Hi Amber, we’re so happy to hear our recipes passed the picky pup test and really hit the spot! Nothing makes us happier than keeping tails wagging with food pups love and reliable delivery. Thanks for being the best part of the Freshpet pack! 🐶💚
mrs l M.
May 17, 2026
I have a 16 year old cocker who is a…
I have a 16 year old cocker who is a fussy eater. I have to give her softer food now soni decided to try her on fresh and she loves it so will try out the other fresh food that is available .
Response from FreshpetMay 20, 2026
Hi there, thanks so much for the 5 stars! We’re so glad our recipes passed the picky pup test, reviews like yours make our day pawsome. 🐾💚
S. L.
May 17, 2026
My dog loves Freshpet
My dog loves Freshpet, and I am confident she is getting the nutrition she needs. Thanks!
Response from FreshpetMay 18, 2026
Hi there, thank you for the pawsitive love! We’re so glad you’re seeing health benefits. You just made our whole pack smile. 💚🐾
Karl R.
May 17, 2026
The food is fresh
The food is fresh, and convenient recipes are good as well .
Response from FreshpetMay 18, 2026
Hi Karl, thank you for the pawsitive feedback. We're grateful to have you as part of our Freshpet pack. 💚🐾
Peggy
May 17, 2026
I like the bags of food rather than the…
I like the bags of food rather than the frozen Farmers Dog. It’s easier to feed. Judge loves to eat so I think it is more us enjoying the change.
Response from FreshpetMay 18, 2026
Hi Peggy, thanks for the 5-stars! Our mission is to make mealtime simple for the dog you love, so we’re thrilled to hear Judge is enjoying our recipes. Sending tail wags your way! 🐾
Kristin
May 17, 2026
My dog is picky
My dog is picky. She prefers something a little more wet.
Response from FreshpetMay 18, 2026
Hi Kristin, thanks for reaching out. Every dog has their own taste preferences, and sometimes changes in texture, aroma, or ingredients can take a little time to adjust to. We’d love the opportunity to look into this further for you. A member of our team will be reaching out shortly to assist with your menu and provide additional support. Please keep an eye on your inbox and spam folder for an email from them. If there’s anything else we can help with in the meantime, please don’t hesitate to reach out. Have a pawsome day. 💚
Pamela Sprosty R.
May 17, 2026
I'm Mama to four K9s.
I'm Mama to 1 Giant Schnauzer puppy, 2 Standard Schnauzers and my oldest love of 17 years, a Staffy. Since starting Freshpet, over a year ago, my dogs all HOWL at dinnertime as I'm preparing their meals !!! None of my dogs are hounds, so hearing them howl just cracks me up! AND, my Staffy let's me have it if his bowl is not served to him just two minutes late. Freshpet, I'm sure is why he's living such a long life. Thank you all!!
Response from FreshpetMay 18, 2026
Hi Pamela, your pack sounds absolutely amazing! We're so happy Freshpet has become such a special part of mealtime in your home and that your pups are letting you know just how excited they are for dinner. Thank you so much for sharing your story and the 5 stars, it truly means the world to us. We’re here for all the happy howls, wagging tails, and healthy meals ahead. 💚🐶

FreshpetReviews of freshpet.com

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