FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kate K.
Fergus LOVES Fresh Pet. We used to buy in the store, but online delivery offered a better choice for delivery. We use it as a topper for his prescription diet. Dinnertime, however, the majority of his meal is Fresh Pet with his prescribed kibble as a topper!
Response from FreshpetSep 3, 2025
Dinner is served—and Fergus is loving it! 🍽️🐾 We’re so happy Freshpet delivery is making mealtime easier and more delicious. -Heather
Pam Jolley R.
Pippa is loving it! Pippa is on 1/2 and at first refused to eat her regular food. The Venison has been her favorite. I wish I could afford to put her solely on Fresh pet.
Response from FreshpetSep 3, 2025
Pippa’s mealtime glow-up is giving us all the feels! 🐾✨ We’re so happy she’s loving her Freshpet mix. We know affordability matters, and we are always looking for ways to make Freshpet accessible for every pet parent. -Heather
Bruce N.
She inhales her food!!
Response from FreshpetAug 29, 2025
We love hearing that kind of enthusiasm. Thanks for sharing her Freshpet moment! 💚-Heather
Mike
she is so picky , the fact that she love it makes my day
Response from FreshpetAug 29, 2025
When a picky pup gives us two paws up, we know we’re doing something right! 🐾 Thanks for sharing the love—it means the world. 💚-Heather
Kevin K.
My dog and I really enjoy the Freshpet Delivery experience, more so than Farmer's Dog and Ollie. My American Eskimo Dog is not a picky eater so she will eat all three, but Freshpet Delivery has the best overall program. It's the most economical but the quality is the same, if not better. They reward long-term customers and they've given me a Yeti bowl and 5% off all future orders because I've been with them so long. It's also easier to serve - the food is drier and in resealable pouches so it's easier to scoop and store. With Farmer's Dog and Ollie, the food is mushy and I either get it on my hands or the juices get into my tupperware container, and it's one more thing to wash.
Response from FreshpetAug 29, 2025
Less mush, more magic! 🍽️ We’re so glad our resealable pouches, quality, convenience, and loyalty rewards are making tails wag! 🐶📦🦴 We’re so happy you and your pup are loving the experience. -Heather
David E.
Great food. Great plan to try it and get started. Need more than 8 weeks as an alternative for next shipment.
Response from FreshpetAug 27, 2025
Thanks so much for the 5-Star Review! We’re glad our Freshpet Delivery plan helped make getting started easy, and we truly appreciate your suggestion about shipment frequency. Someone from our Team will reach out to you directly to discuss plan options to better suit your needs. -Heather
Chris C.
I switched my dog to Freshpet recently after getting tired of kibble that just sat uneaten in his bowl. The difference was immediate, he actually gets happy at mealtimes now and eats everything. His coat looks shinier, and he has more energy/perkiness throughout the day. I appreciate that it smells like real food and doesn’t have that overly processed pet food odor. The packaging makes it easy to portion. I've tried other fresh dog food brands and.. it's just a mess and my dog just doesn't like it after awhile. Yes, it’s definitely more price-wise than dry kibble food, but for my dog, it's totally worth it. Overall, I feel good about feeding this to my dog. The quality is worth it for his health and happiness.
Response from FreshpetAug 27, 2025
It’s heartwarming to hear how quickly your dog’s excitement for mealtime returned and how you’ve seen such positive changes already. Thank you for noticing the details that matter to us — from real-food freshness to convenient packaging. 🐾 We love knowing that Freshpet has helped bring joy back to mealtimes and we’re honored to be part of your dog’s happy, healthy lifestyle. 💚 -Heather
Steph B.
Great customer service, excellent food choices, quick delivery. Eaten in seconds.,
Response from FreshpetAug 27, 2025
We’re thrilled to know you’re happy with our customer service, food choices, and delivery — and even happier to hear your pup is loving every bite (eaten in seconds is a high compliment!). 🐶💚 -Heather
