FreshpetReviews of freshpet.com

4.51,217 reviews
Pet Stores
1545 U.S. 206, Bedminster, New Jersey

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Freshpet

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About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Freshpet reviews

1,217 approved reviews, newest moderated first

John E.
Sep 4, 2025
I have four labradors and can only use…
I have four labradors and can only use Freshpet sadly it is very hard at times to purchase the large rolls from my local supermarkets. I was quite concerned when I heard DPD was delivering due to keeping it chilled. However when it arrived it was nicely chilled so I would gladly reorder on line again.
Response from FreshpetSep 5, 2025
Four Labradors with gourmet taste? We’re honored to be their go-to! Thank you for giving DPD a chance! Hearing that everything arrived chilled 🧊 and fresh makes our day. We’d be tail-wagging happy to deliver again whenever your pack is ready! 💚 -Heather
Keith
Sep 4, 2025
Luna waits beside me as I prepare her…
Luna waits beside me as I prepare her food; she’s never done that before!
Response from FreshpetSep 4, 2025
Now that’s a mealtime milestone! 🍽️ Luna’s newfound excitement is the best kind of feedback we could ask for. We’re so glad she’s loving her meals—and that you get a front-row seat to her happy anticipation. Thanks for sharing this sweet moment! 💚 -Heather
Ana B.
Sep 3, 2025
Rocky is really enjoying Freshpet.
Rocky is really enjoying Freshpet.
Response from FreshpetSep 4, 2025
Thanks for trusting us with Rocky's taste buds—here’s to more happy meals and wagging tails 🐾-Heather
Nic S.
Sep 1, 2025
My two dogs are both quite fussy but…
My two dogs are both quite fussy but are really enjoying their Freshpet multi protein food
Response from FreshpetSep 4, 2025
Fussy eaters turned Freshpet fans? That’s music to our ears! 🎶 We’re delighted your duo is digging into the multi-protein goodness.🐕🐶 We're proud to be a part of their routine! -Heather
Rosalie
Sep 1, 2025
Jake is a picky eater
Jake is a picky eater. New tastes are hard for him. I mix Freshpet as a topper for his regular food. I am trying less kibbles and a mixture of Freshpet and boiled chicken shredded. So far so good! We've used Freshpet for three weeks now.
Response from FreshpetSep 3, 2025
From picky to progress—go Jake! 🐶🍽️ We’re so glad Freshpet is working as a topper and helping with the transition. Keep us posted on how he’s doing! 💚 -Heather
Teresa M.
Aug 31, 2025
Rue loves all the varieties
Rue loves all the varieties. I love the auto delivery. He’s on the half meal plan. We had two full bags still to go when the second delivery arrived. But I may up the amount of fresh pet and decrease the amount of dry that I am giving him. I will experiment with that this delivery timeframe. So happy that my pup is happy and healthy!
Response from FreshpetSep 4, 2025
We’re so glad the auto-delivery keeps things running smoothly. 🚚 Being a part off Rue’s happy and healthy journey means the world to us. Give that good boy a scratch behind the ears for us! 🐶 -Heather
Bella
Aug 31, 2025
Beating out all the rest in terms of…
Beating out all the rest in terms of quality and price
Response from FreshpetSep 3, 2025
You just made our day! 🐾 Being called the best in quality and price? That’s like getting a belly rub and a treat at the same time. Thanks for trusting us—your loyalty is pawsitively appreciated! - Heather
Leigh
Aug 30, 2025
Milo loved all the products!
Milo our toy poodle had gone off his normal food from Butternut Box, reluctantly only eating certain flavours so a friend recommended Freshpet....all we can say is WOW what a huge difference with Milo absolutely wolfing down every single thing we've given him from Freshpet, there's never a scrap left in his food bowl 🤣 We now only feed him Freshpet products with the turkey bacon treats his particular favourite 😍 Can't recommend this company highly enough!
Response from FreshpetSep 3, 2025
WOW is right! 💚 We’re so happy Milo made the switch and found his foodie groove. Clean bowls and turkey bacon treats? That’s a recipe for pup happiness. Thanks for the pawsome review! -Heather

FreshpetReviews of freshpet.com

About Freshpet

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Freshpet reviews

I have four labradors and can only use…

Luna waits beside me as I prepare her…

Rocky is really enjoying Freshpet.

My two dogs are both quite fussy but…

Jake is a picky eater

Rue loves all the varieties

Beating out all the rest in terms of…

Milo loved all the products!

About Freshpet

About these reviews

More in Pet Stores, New Jersey

TSM Aquatics

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MYOS Pet

Hawkso

Freshpet reviews

I have four labradors and can only use…

Luna waits beside me as I prepare her…

Rocky is really enjoying Freshpet.

My two dogs are both quite fussy but…

Jake is a picky eater

Rue loves all the varieties

Beating out all the rest in terms of…

Milo loved all the products!