FreshpetReviews of freshpet.com

4.51,217 reviews
Pet Stores
1545 U.S. 206, Bedminster, New Jersey

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Freshpet

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About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Freshpet reviews

1,217 approved reviews, newest moderated first

Virginia Q.
Sep 22, 2025
Best decision I ever made - switching to Freshpet
My girls simply love their freshpet food. Not once have they been sick or rejected it. Now I have to mince because my old girl is "toothless" but she still loves her freshpet. My younger girl gets feisty when she is not fed on time - that I can only attribute to the quality of the food itself.
Response from FreshpetJan 13, 2026
Hi there, we're so happy your dogs are loving our recipes and that we’ve earned your trust. Thank you for being part of the Freshpet family! 💚
Happy Dog M.
Sep 22, 2025
Love Freshpet
I love Freshpet and so do my dogs! It's the best real food plan and delivery is second to none. I highly recommend Freshpet to everyone!
Response from FreshpetJan 12, 2026
Hi there, thank you for the kind words and recommendation! Our mission is to make mealtime simple and healthy for the dogs you love. We’re thrilled to hear that they’re enjoying our recipes! 💚
HARVEY H.
Sep 21, 2025
Freshpet Rules
My 5 year old Aussie had chronic diarrhea without any identifiable parasites while eating Nutrish kibble with Cesar's meat mixtures. Based on a tip I switched her to Freshpet. She gobbles it down and best of all her poops are always normal! I like knowing she's eating good food and her digestive system has normalized.
Response from FreshpetJan 12, 2026
Hi there, we’re thrilled to hear that your Aussie is loving Freshpet and that it's making such a difference for her! Thank you for trusting us with your pup’s nutrition! 💚
Becky
Sep 19, 2025
Odie LOVES FRESH PET !!!
Odie LOVES FRESH PET and I love that I can open the bag , use the provided scoop to get his portion and Odie is ready to enjoy !!!! I’m so happy I switched to Fresh Pet.
Response from FreshpetJan 12, 2026
Hi Becky, we appreciate you taking time to share this paws-itively amazing review! 🐶 We're over the moon knowing Odie loves his Freshpet meals and that it's made mealtime easier for you. Thank you for being part of the Freshpet family!
Jacquelyn C.
Sep 18, 2025
My picky eater
My picky eater has decided she would prefer my changing the food from chicken to beef every other day so buy a variety and enjoy the automatic delivery so you don’t run out!!
Response from FreshpetSep 25, 2025
Oh, we love a pup with a refined palate! We're so glad our variety keeps her tail wagging—and hooray for auto-delivery saving the day (and dinner)! 🐶❤️ Thanks for sharing your mealtime magic with us! -Heather
Paul R.
Sep 17, 2025
Casper is a very picky eater
Casper is a very picky eater. When he developed Diabetes I needed him to eat twice a day at about the same time. I tried everything until I discovered Freshpet, now he empties his food bowl before I can put the package back in the refrigerator.
Response from FreshpetSep 23, 2025
We’re so happy to hear that Freshpet has made such a difference for Casper! 🐾 Having a pup with special dietary needs can be stressful, and we’re honored that Freshpet is helping him enjoy his meals on schedule. Thank you for trusting us to be part of his care and his happiness. -Heather
Laura
Sep 16, 2025
He likes most of the flavors
He likes most of the flavors. But really likes the wet food
Response from FreshpetSep 23, 2025
We’re so glad to hear your pup enjoys most of the flavors. It’s wonderful to know Freshpet is making mealtime something to look forward to. 🐕💚-Heather
Dean F.
Sep 15, 2025
Still getting used to it
Still getting used to it. We will see
Response from FreshpetSep 22, 2025
Thank you for giving Freshpet a try—we know it can take time to adjust to something new. 💚 Our Team will reach out to you directly with some tips to help at mealtime. We hope to win you both over with fresh, healthy meals. -Heather

FreshpetReviews of freshpet.com

About Freshpet

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