FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Diane
My dogs love the food. Shipments are very prompt. Communication is very good.
Response from FreshpetJan 15, 2026
Hi Diane, thank you for the pawsome feedback! We're thrilled to hear that your pups love their Freshpet meals. 🐾
Robert
The food is fresh and my dog she's. really picky and if she doesn't like it she would not eat it at all so to see her eat it up is awesome and I don't have to worry about looking around for it because it is delivered to my door every month and I think it's easier and cheaper than going to the pet shop myself so that great for me thanks Freshpet
Response from FreshpetJan 15, 2026
Hi Robert, we're over the moon knowing your pup enjoys her Freshpet meals and that it's made mealtime easier for you. Thank you for being part of the Freshpet family! 💚
Julee
My Beagle loves the food! Ordering and delivery are simple, and being a long term customer is rewarded with merchandise and discounts!
Response from FreshpetJan 16, 2026
Hi Julee, thank you for the pawsitive feedback. We’re so glad your pup loves our recipes and that you had a great experience! Sending tail wags your way. 🐾
Sheryl J.
I love having the food delivered. I also like the ability to add treats. Making 1/2 plan and being able to customize are also great features. I like having the food available for long term.
Response from FreshpetJan 15, 2026
Hi Sheryl, thank you for the pawsitive feedback and for sharing the love! We’re so glad you're having a great experience. 💚
Paul
Fresh Pet saved my 15year old dogs life. He was lethargic,chewing, scratching and pulling hair out. He had no energy,Thought he would die. After a few months on Fresh Pet the chewing and scratching stoped,hair grew back. Now he's full of energy like a new dog!
Response from FreshpetJan 16, 2026
We're so glad your dogs are thriving on Freshpet and we thank you for sharing your experience! Knowing it's making a difference for him makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 💚 -Jillian
Amy
This is the best food by far. I have tried some of the others but Callie likes this one best. She gobbles up the food in less than a minute. The customer service is amazing. I have never had a late shipment.
Response from FreshpetJan 15, 2026
Hi Amy, we’re so happy to hear that Callie enjoys our recipes and grateful to have you as part of our Freshpet pack. Your review made our whole team smile! Thanks for sharing the love. 🐾💚
Josh
My dog loves it! We went through several different fresh food alternatives before he chose this one. Lol. App is easy to use, shipments are always on time, and my dog still gulps down each bowl as soon as it's poured. No issues.
Response from FreshpetJan 15, 2026
Hi Josh, we're so happy your dog is loving Freshpet and that we've earned your trust. Nothing beats a timely delivery and a hungry pup- thanks for the 5-star shoutout! 🐶💚
S K.
Tucker and Mocha have been obsessed with this food since day one. I have two extremely picky Labradoodles. Changing food is not easy. And they tend to like a variety. Enjoyed fresh pet since. One and have never turned down a meal. In fact, this is the only food I have seen both of my dogs. Stay and finish the whole bowl all at one sitting. Normally my dog‘s grays. Thank you fresh pet.
Response from FreshpetJan 15, 2026
Hi there, thank you so much for the paws-itively amazing review! We're over the moon knowing that Tucker and Mocha love their Freshpet meals and that it's made mealtime easier for your whole family. Thanks for trusting us with your pups’ nutrition. 💚🐾
