FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Felicia
We love fresh pet. It has been a game changer for our dog Frank. It comes fresh in a nice cooler box. Is always on time and very affordable. Frank enjoys it and gets so excited when its meal time. The price is reasonable.
Response from FreshpetJan 16, 2026
Hi Felicia, thanks for sharing. Knowing our meals are making a difference for Frank means more than you know! We love keeping tails wagging with reliable delivery. 📦💚
Eileen
My picky dog loves her Freshpet dog food. We get both beef and chicken delivered. I am thrilled that we finally found a dog food she loves to eat.
Response from FreshpetJan 16, 2026
Hi Eileen, we're over the moon knowing your pup enjoys her Freshpet meals and that it's made mealtime easier for you. Thanks for the love! 💚
Danny D.
Always fresh, arrives cold, dog loves it!!!!
Response from FreshpetJan 16, 2026
Hi Danny, we’re glad everything arrived just right and that your dog loves our recipes! Thanks for the 5 stars.
Holly
Couldn’t be happier with this service. Was getting hard to find in stores and now I don’t have to worry. Plus the up to date notifications about shipping is super helpful and they way they pack it, ALWAYS still frozen!! Even on a hot Iowa day. Love love love.
Response from FreshpetJan 16, 2026
Hi Holly, we’re so happy to hear this and grateful to have you as part of our Freshpet pack. Thanks for the kind words and 5-star review!
Kristina
I have using Fresh Pet for about 4 years now. I just recently started using their at home delivery service. We absolute LOVE Fresh Pet. My two dogs love the freshness of the food, it’s easy to use, and it smells great! I couldn’t ask for a better refrigerated dog food than Fresh Pet because of how easy it is to use and now it gets shipped to my home. A win-win situation for our home.
Response from FreshpetJan 17, 2026
Hi Kristina, your review made our whole pack smile! We love keeping tails wagging with reliable delivery, so we're thrilled to hear that your dogs are loving their meals. Thanks for sharing and being part of the Freshpet family. 💚🐾
Dawn
I love Freshpet and so do my dogs! I no longer have to lug dog food home from the store and Freshpet keeps track for me when its time to order more. Also, since Freshpet told me how much to feed them, their weights are just what they should be. Freshpet is a win-win all the way around!
Response from FreshpetJan 16, 2026
Hi Dawn, thank you for the pawsome review. Our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled they’re enjoying it. Sending tail wags your way! 🐾
Susan
I love home delivery. It's easy, accurate, and on time. I can order what my Gracie likes and she gets it every month. Otherwise I am left to have to substitute. The grocery stores usually has so n thing different or I can't get enough of the same thing each time I buy.
Response from FreshpetJan 16, 2026
Hi Susan, thanks for sharing. We're so happy Gracie loves her Freshpet meals! We love keeping tails wagging with reliable delivery. 📦🐾
customerGene
The food has been consistently perfect for my little lady. Fresh and usally on time, unless i hit a weekend on my order. Which is no fault of fresh pet in any way. Since Layla has been on this, her stomach issue's have gone away. Tried several methods even persciption diet. Thankyou freshpet Layla
Response from FreshpetJan 16, 2026
Hi Gene, we're so glad your dog is thriving on Freshpet, and we thank you for sharing your experience! Knowing it's making a difference for Layla makes our tails wag. Thanks for trusting us with your pup's nutrition. We truly appreciate you! 💚
