FreeTaxUSA--a great and free solution to tax filing
Why on earth would an American taxpayer (with a fairly simple return, like the vast majority of us) use anything else? Just finished my 2025 return, and I found the FreeTaxUSA program clear, easy to follow, easy to understand, and accurate. Free for the Federal return; $15.99 for the state. How is TurboTax (about $130) any better than this? Answer: it's not. Try FreeTaxUSA.
Response from FreeTaxUSAApr 5, 2026
Hello! We appreciate you taking the time to let us know about your experience with FreeTaxUSA. We're glad you found it clear and easy to use. Thank you for sharing!
NG
naked G.
I did a friend's taxes for him & money missing!
Giving 3 stars because it was an easy to use fairly cheap service and they do back years. MY ISSUE(s): I did a friend's taxes for him - he got $1700 back combined S/F and roughly $45 in charges.
Odd, thing checked account today and deposit for $1024.66 which isn't the amount of the federal or state and certainly isn't both of them. Really not sure but PRETTY %99.98 sure it's them - SBTPGPG, LLC "Santa Barbara Tax Products Group" correct? his state was low around $289 all fees deducted should be about 1655.00 where's' the 600 and change and why would it come like that?
Edit - talked to my son who's 2024 I did on the site as well. He is missing $800!!
Response from FreeTaxUSAApr 3, 2026
Hello Naked Goat, we're sorry to hear your friend did not receive the full expected refund. We recommend checking the federal and state status of "where's my refund" to see if the IRS or state made any adjustments. Is it possible that your friend or son had past payments due to the IRS or state, in which case that is taken before the deposit is sent to SBTPG.
If you have additional questions or concerns please reach out to our Support team by signing into the account and selecting "Support." Our Support team would be happy to help.
GC
Gabriel C.
Form 1116 unsupported
They tell me they don't support e-filing for form 1116 AFTER I pay...
Response from FreeTaxUSAApr 2, 2026
Hi Gabriel, there are some situations where you won't be able to e-file a return or form. The software will alert you of this as you through the filing screens. If you purchased something that doesn’t meet your expectations, we’d be happy to make it right. Please sign in to your account and click the “Support” link.
RO
Ross
Did not handle K-1 Oil & Gas
Web site was OK, but program does not accept Oil and gas income and depletion from a K-1. K-1 calculations were incorrect. Otherwise I liked the program. Have to use expensive TurboTax.
Response from FreeTaxUSAApr 1, 2026
Hi Ross, we're sorry to hear we couldn't support your filing situation this year. We do add more supported situations every tax year, so we hope to be able to assist you in the future. Best wishes!
AP
AP
I don’t think my taxes were filed…
I don’t think my taxes were filed correctly I now owe the irs more money and they’re going to garnished my wages I also thought my renters rebate was filed come to find out after it was too late that they don’t file them. Why would you have me upload it if you weren’t going to file it? Asked about it and all customer service says is it’s in the fine print.
Response from FreeTaxUSAMar 25, 2026
We guarantee the accuracy of our calculations based on the information entered. If the IRS made an adjustment, they will mail a letter that explains the adjustment. If you don't feel you were given adequate assistance from our customer support, we'd be glad to look into this further for you. We will request your information and we will be happy to get some further details and clarification to you regarding your situation.
JK
Jonny K.
I had a positive experience after…
After trying two other tax preparation websites that either claimed I didn't qualify or suddenly informed me they wouldn't file federal returns for Florida residents unless I upgraded to a paid version, I was becoming frustrated. By the time I found FreeTaxUSA, I had already entered my tax information twice and was not looking forward to doing it a third time.
Fortunately, FreeTaxUSA was exactly what I was looking for. The process was straightforward, easy to follow, and completely free for my federal return. I had a somewhat unusual tax situation despite having a relatively low income, but the software handled it without issue. Unlike the other sites I tried, there were no unexpected restrictions, no surprises, and no pressure to purchase upgrades.
Had I started with FreeTaxUSA first, I would have finished my return in about twenty minutes instead of spending nearly two hours repeating the same information on multiple sites. Within less than an hour of filing, I received confirmation that the IRS had accepted my return.
As it turns out, I had actually used FreeTaxUSA the previous year as well. I had forgotten until I visited the site and discovered my laptop had saved my login information. That was a pleasant surprise and probably says more about my recordkeeping habits than it does about the software. Needless to say, I'll be using FreeTaxUSA again next year.
Response from FreeTaxUSAMar 23, 2026
Hi Jonny, we're so glad to hear you had a great experience filing with us. Our goal is to provide a first-rate product at a reasonable price. We look forward to assisting you for many years to come.
BT
bill T.
I have used FreeTax several years for…
I have used FreeTax several years for my federal returns (no state income tax in FL). It is not difficult and is comprehensive. FreeTax generosity allows additional returns for my family using my ID verification without inconveniencing them. I recommend 100 percent.
Response from FreeTaxUSAMar 22, 2026
Hey Bill! I'm so glad that you have had a good experience with our software! We hope to see you return for many years to come.
PA
Paul
Was very easy State and Federal!
Was very easy State and Federal!
I Originally left a poor review because state requested more information from me. I thought it was a big deal.They just wanted a copy of my w2 form.
Response from FreeTaxUSAMar 17, 2026
Hi Paul! Thank you for taking the time to reach out to tell us about your experience filing with us this year. We're happy to hear you were able to get everything sorted out regarding verification of your W-2 information. We hope to assist you in the future and wish you all the best.