FreestyleReviews of freestyle.abbott

Jeg har bestilt censoret for 14 dage siden og hvergang jeg kontaktet Jer, siger i at i har logistik problemer. I kan godt se at ordren, men den skal være sendt ud inden 7 dage. De er gået nu og stadigvæk kan jeg ikke få et svar på, hvornår jeg vil modtage nye censorer. Det er sgu ikke i orden. Jeg vil håbe at København kommune finder en anden leverandør for Jeres kundeservice er virkeligt ringe.

Libre sensor on my arm stopped working after 4 days, put in a request for another sensor and still waiting to receive it. This has left me in short supply as only have 2 issued each month via my drs surgery which isn't even a full months supply. Customer service is useless, disappointed is an understatement especially as this reads your glucose levels!

Sensoren laten los bij koorts en temperaturen boven de 25°. Bedrijf is niet bereid om ze te vervangen.

I have the libre2, and it seems ok. It’s frustrating that it does not log low glucose events if they don’t last longer that 15 minutes. Easy to apply and sticks well to my arm. In 30c weather, it did come off. I filled in a form online and after I spoke to a CSR I was sent a new one. The display should show exact times when looking at highs and lows. There seems to be an adjustment period when first applied. I was turning of low alarms quite a bit in the beginning of my latest libre2 (I am on my third now) so I checked with my finger prick glucometer. For the first 18 hours the Libre2 showed 2 mmols points lower than my contour glucometer. That’s quite significant when you’re down to 3.5. It seemed to adjust after that. The range could be longer too. I seemed to be looking at “signal loss” quite often. Keep your phone with you people! I am going to continue using this product and would recommend it.

It is my worst waste of money in my life. It is not accurate, and it's even hard to open the sensor cap, so I have to return it twice. It is a useless device.

Faulty and incompatible devices and software.

To say these are responsible for providing things like alarm notifications to let you know your blood glucose is dropping or going super high is laughable. The level of accuracy is untrustworthy, the reliability in the device is poor, and as an IT engineer i lost all confidence pretty quickly after 4 failed sensors within one week. Sadly the NHS has contracts with Abbot for these and i strongly believe if anyone puts any reliance in them your doomed... Within a few months of changing to a Dexcom (NHS were VERY reluctant to change) ive had far accurate readings which has allowed me to significantly reduce my hba1c and lose 1.5stone. I strongly recommend people switch sensors which might encourage abbott to improve their quality control and software quality.

If I could give zero stars, I would. Abbott’s diabetes monitors are outrageously expensive and consistently inaccurate. The readings are unreliable — I experienced false low alerts (showing 3.2 mmol/L when my actual level was 5.4), which caused unnecessary panic and multiple hospital visits. To make matters worse, the company doesn’t stand behind its product. When I reached out for help, they only offered a replacement — which was just as faulty — and refused to issue a refund. It’s incredibly frustrating and disheartening to see a company profit off people who are managing a serious health condition. This device has caused me significant stress, and I’ve lost trust in it completely. I genuinely hope they are held accountable for the harm and anxiety they’ve caused.