FreestyleReviews of freestyle.abbott

Fik Freestyle 3 Plus tilsendt, 6 stk alle fejlede. Support sender så nye i flere pakker. Jeg skal pokkers langt væk for hente pakken i pakkeshop fordi jeg ikke selv har bestilt den. Dumpe karakter for håndteringen !

Sensor keeps failing V inaccurate readings

Verbinding via Buetooth is volstrekt instabiel en scannen van de sensor volledig onwillekeurig

I used the Abbott Freestyle Libre, then the “2”, then the “3”. I stopped using the Freestyle 3 about ten months ago because 20-25% of the sensors failed outright or gave a low reading higher than what a finger-stick showed. I can thoroughly understand the new warnings!

I have been using Freestyle Libre 3+ and am angry and frustrated with constant signal loss and sensor battery failure. The customer service associates will, only after a ridiculously long questionnaire send a replacement and demand return of the defective sensor - but this for me has been a constant repetitive nuisance call to make. I don’t want to use these pieces of junk anymore.

Unseriös. Alle meine sechs bestellten Sensoren funktionieren angeblich nicht richtig. Na vielen Dank. Euch scheint das Wohlergehen der Patienten wenig zu interessieren. Habt ihr Idioten keinen Qualitätscheck vor dem Versenden?

Sensors fall off easily, constant signal loss and the app cuts on do not disturb

Having again nothing but issues with my Libre freestyle 3! The freestyle libre 2+ is what I switched from. With the Libre 2 I used to have connectivity issues due to the software engineers (Abbots engineers) not able to keep up with iOS systems (had an older pro max 13, which has been out for years) I’ve switched to the freestyle Libre 3 and a new ProMax 17 hoping that they have fixed these issues. But alas, i am having the same issues I lose contact with my phone and have to reboot which I’ve done three times today alone! trying to talk to a worthless customer service is a frustration all in its own. They will send you a new one (appreciated) but that does not help with the time spent calling customer service and getting this thing to work which hasn’t happened during these calls. The customer service rep was very hard to understand and reads off a script which gave me the same scripted answer several times. In a nutshell, the developers have not updated the iPhone iOS to be compatible with the Libre 3 app. You would think a company the size of Abbott would be able to employ people who knew what the heck they were doing. As soon as my four month supply runs out I am switching over to Dexrom as I have friends who have that unit with the latest iPhone Pro Max 17 (exact same setup I have with the exception of me wearing a Libre 3 product) and they have had zero issues. One of the laughable comments from the representative was that my body can interfere with the signal as she was suggesting that I was too far away from the sensor with my iPhone. The iPhone is in my pocket or within reach when I am wearing this sensor…..ridiculous! Update! After talking to a representative that was extremely hard to understand I have a new sensor coming to me. They had me install another sensor and believe it or not I couldn’t even scan it and went through another half hour on the phone with people that don’t speak understandable English! I am so dang frustrated It’s beyond words! On top of this after asking the representative why they would release a product that is so inferior to the libre 2+ that I used to use. He hung up on me….. Unbelievable!