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Frame USA Reviews | Read Customer Reviews of frameusa.com

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Home & Garden
Decoration & Interior
Frame USA

Frame USAReviews of frameusa.com

4.3194 reviews
Decoration & Interior
225 Northland Blvd, Cincinnati, Ohio

Call Directions Website

Frame USA4.3

Reviews194 About Contact

Overall score

4.3 out of 5

Great

Average of 194 reviews

Distribution

5★68%
4★14%
3★6%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 577-5920
frameusa.com
[email protected]
225 Northland BlvdCincinnati, OH 45246

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About Frame USA

Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.

Frame USA (frameusa.com) has 194 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: frameusa.com
Website: frameusa.com
Category: Decoration & Interior
Location: Cincinnati, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Frame USA reviews

194 approved reviews, newest moderated first

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Laureen G.
Dec 4, 2025
Beautiful frame
Beautiful frame. Arrived nicely packaged. Will be ordering more frames!
Report
Consumer
Dec 3, 2025
Fast order fulfillment
Fast order fulfillment. Will use again.
Report
JONATHAN R.
Nov 14, 2025
Perfect fit :)
Perfect fit :)
Report
Liz
Nov 3, 2025
Fast turnaround!
Fast turnaround, affordable, great look, and made in Michigan!
Report
Kristine C.
Nov 1, 2025
I love the frames, not the options.
I love the frames I get from your company, but the “special instructions” option is not helpful. I do not use glass for my framed embroideries, so do not need, nor want, glass. I was told I will have to call to place an order for a frame with no glass. This might make me reconsider ordering at all.
Report
Mike H.
Oct 24, 2025
So-so quality
The frame customization options and the accuracy of the measurements were excellent. Unfortunately, the back of the frame was of very low quality. The pieces holding the backing were flimsy (one fell out in transit), and the back was only a piece of corrugated cardboard.
Report
Leah H.
Oct 8, 2025
The costumer service was fantastic!
The costumer service was fantastic, my package came damaged and they immediately shipped a replacement. Thank you and it made an incredible gift for my parents.
Report
Rudy B.
Oct 6, 2025
The glass was broken in 2 of the grames
The glass was broken in 2 of the grames
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