FragilepakReviews of fragilepak.com

Response from FragilepakSep 17, 2023

We have an update regarding your order. It appears that a delivery was set for September 18th for your order. We want to make sure that the order got to you on time and that you have received it. If this is not the case, please let us know as soon as possible. Thank you.

Response from FragilepakSep 17, 2023

We have an update regarding your order. It is showing in our system that it was delivered on September 15th. We want to confirm to make sure that you received your order and that the matter is closed. We are very sorry for the inconvenience again and the issues with your delivery. If you have any further questions please let us know as soon as possible. Thank you.

Response from FragilepakSep 17, 2023

We are extremely sorry to hear about the inconvenience with your delivery and the lack of customer service you have received. We want to help right away. If you could please provide the order's pro number (the one with a U in it), that would be great. Once we have the pro number we can pass it along to a senior level representative which will allow us to provide an update and a solution as soon as possible. Thank you.

Response from FragilepakSep 17, 2023

We are extremely sorry to hear about the issues regarding your delivery and the damage to your item. We want to fix this issue right away. If you could please provide the order's pro number (the one with a U in it), that would be great. Once we have the pro number we can pass it along to a senior level representative which will allow us to provide an update and a solution as soon as possible. Thank you.

Response from FragilepakSep 10, 2023

We are extremely sorry to hear about the issues with your delivery, we take matters like this very seriously and want to help right away. If you could please provide your order's pro number (the one with a U in it), that would be great. Once we have the pro number we can get a senior level representative working on fixing the issue and provide you an update as soon as possible. Thank you.

Response from FragilepakSep 6, 2023

We are extremely sorry to hear about the issues with your delivery and would like to apologize for the lack of customer service you have received from us. We would love to help right away. If you could please provide your order's pro number (the one with a U in it), that would be great. Once we have the order's pro number we can get a senior level representative working on finding a solution and provide you an update as soon as possible. Thank you.

Response from FragilepakSep 4, 2023

We have an update regarding your order and we would like to apologize again for the delay and inconvenience. Your order will get to its final mile warehouse next Monday, September 11th and will be ready to schedule once it has arrived. We are tracking it closely and will continue to monitor the situation to make sure there are no more issues with the delivery. Thank you.

Response from FragilepakSep 2, 2023

We are sorry to hear about the issues regarding your delivery and the customer service you have received from us. We would love to help. If you could please provide your order's pro number, that would be great. Once we have the pro number we can get a senior level representative working on finding a solution and provide you an update as soon as possible. Thank you.