Fourth Frontier Reviews | Read Customer Reviews of fourthfrontier.com

Fourth Frontier Reviews | Read Customer Reviews of fourthfrontier.com

Fourth Frontier reviews

371 approved reviews, newest moderated first

Daniel
Jul 12, 2023
Purchased the device on a whim
Purchased the device on a whim, I have used other heart rate devices before but none with real time ECG. Thus far I have been super impressed with the fidelity of the data as a medical professional who works with ECG I have found it very interesting to go through my workouts and looks at how my data changes depending on the conditions. I have had no issues and been extremely happy with the purchse
Response from Fourth FrontierJul 12, 2023
Thank you for your valuable feedback! We're delighted to hear that our device has exceeded your expectations, especially as a medical professional. It's great to know that the real-time ECG feature has been insightful for monitoring your workouts and analyzing data. We appreciate your satisfaction and hope you continue to enjoy using our product.
Report
nadir mir A.
Jul 11, 2023
This was a great experience
This was a great experience. First the person spoke flawless English. She is also from the same town that I grew up in. Quite experienced. Solved my problem immediately. Also offered to send me the USB cover that I lost. I think that this company is going to go places. So far I have spoke with Abhimanyu, Peter and now Sana from the company and all of them are extremely helpful and courteous. Nadir Ali, MD Cardiologist based in Houston, Texas
Response from Fourth FrontierJul 12, 2023
Thank you so much for sharing your wonderful experience with our customer support team! We take great pride in providing exceptional service to our valued customers. We're glad to hear that our representatives, Abhimanyu, Peter, and Sana, were helpful, courteous, and efficient in resolving your issue. Your kind words and trust in our company mean a lot to us. If you need any further assistance, please don't hesitate to reach out.
Report
Matthew E.
Jul 11, 2023
Great device, great service
Great device! Connected immediately. No tech head scratching involved. But what really made the difference was the product support. They are there for you and they know their product. Very happy 😃
Response from Fourth FrontierJul 12, 2023
We're thrilled to hear that you had a great experience with our device! It's fantastic that the setup process was seamless and that you didn't encounter any technical difficulties. We pride ourselves on providing excellent product support, and we're delighted that our team was able to assist you effectively. Your satisfaction means a lot to us, and we appreciate your kind words. Should you have any further questions or need assistance in the future, please don't hesitate to reach out.
Report
Mark Q.
Jul 10, 2023
Great Device - Terrible Engineering
I love my Frontier monitor most of the time. But it easily becomes detached during even a light workout. I spent a few hours yesterday searching for it after it became detached while doing some chores around the yard. It's now really banged up with a lot of scratches. Also, the micro-usb charging process is very vulnerable to damage from dirt, sweat, or water. The flimsy plastic cap is easily lost when it's removed for charging. 99.9999% of the engineering effort went into the electronics and the remainder went into making sure the unit stays attached and charged. My advice, wait for the next version. Maybe FF will fix these glaring design issues. In the meantime, I've got a banged up unit that I'll sell - cheap.
Response from Fourth FrontierJul 12, 2023
Thank you for sharing your experience with our Frontier monitor, and we apologize for the inconvenience you've faced. We understand that the detachment issue during workouts and the vulnerability of the micro-USB charging process have been frustrating for you. We appreciate your feedback regarding the design concerns and assure you that we take it seriously. Our team continuously works to enhance our products based on customer feedback, and we will certainly consider your input for future improvements. If there's anything we can do to assist you further or address any other concerns, please feel free to reach out. We value your support and hope to provide you with an even better experience in the future.
Report
JDTrade
Jul 7, 2023
My 4th and best heart rate monitor I have tried
I love having access to my heart health, especially knowing heart disease does exist in my family history. The onboarding call is so cool to help answer any questions and understand how to maximize the benefits of the product. I also love the recommendations on how to improve on previous workouts. $500 isn't cheap, but I feel it's well worth the price, highly recommend.
Response from Fourth FrontierJul 12, 2023
We're thrilled to hear that our product has been valuable to you, especially considering your family history with heart disease. It's fantastic that the onboarding call was helpful in answering your questions and optimizing the benefits of the product. We're glad you find the recommendations for improving previous workouts useful as well. We understand that the price may be a significant investment, but we're delighted to know that you believe it's well worth it. Thank you for your recommendation! If you ever need further assistance or have any more feedback to share, please don't hesitate to reach out.
Report
Josh
Jul 5, 2023
Almost 50, Fourth Frontier is exceptional to monitor to heart health
I have owned this monitor for about a year and nothing out gives the data fourth frontier does. The information provided is good intel for your cardiologist and allows you to closely monitor how your heart is functioning. Great product for healthspan!
Response from Fourth FrontierJul 6, 2023
I'm glad to hear that you are satisfied with your Fourth Frontier monitor! It's great to know that the data it provides is valuable and helps you monitor your heart's functioning closely. We appreciate your feedback and support. If you have any further questions or need any assistance, please don't hesitate to reach out. We are here to help you make the most of your Fourth Frontier device. Thank you for being a valued customer and for sharing your positive experience with us.
Report
Dott. Daniele Z.
Jul 5, 2023
Helpful for Medical professionists
Helpful, great support and medical usefulness remarkable
Response from Fourth FrontierJul 6, 2023
Thank you for your kind words! We're thrilled to hear that you find our support helpful and that you find the medical usefulness of our product remarkable. We strive to provide excellent support and ensure our products are valuable tools for monitoring and improving health. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to support you on your health journey.
Report
Paul D.
Jun 29, 2023
The set up was very straightforward
The set up was very straightforward The quality of the data excellent along with the customer support
Response from Fourth FrontierJun 30, 2023
Thank you for your positive feedback! We're glad to hear that the setup process was straightforward and that you found the quality of the data to be excellent. We also greatly appreciate your positive experience with our customer support.
Report