KevinB
FFX2 - High End - High Spec 👍👍👍👍👍
Despite being 60+ with no known health issues, I am a self confessed tech and data junky. I have been collecting BP, HR & HRV stats data flawlessly with Garmin, Wahoo, Polar, Omron & Emfit devices for some 5 years whilst road cycling and taking morning readings using a couple of iPhone apps. The FFX2 takes this to a new level when it comes to HR straps with ECG capability. The device only has Bluetooth, but it can connect to 3 separate devices at the same time and it records internally, so you could stretch that to four simultaneous recordings! I know, Why? On my turbo it's connected to my head unit, laptop and the iPhone app. I have had a few teething issues which mainly stem from this device requiring triggering rather than the others which are simply strap on and forget, so I have missed a couple of recordings to my Edge 1030 as the FFX2 shuts down after a while when disconnected from a device. The website and iPhone app seem well laid out and are easy to navigate and use. More flexility with editing recordings and maybe downloading, offline editing and uploading again would be welcome, but probably beyond most peoples requirements. I have had a few dealings with various levels of support (I cannot get enough data) and all have been great. Having previously worked in IT for many years, I would have to say they are probably the best I have come across - and believe me I have come across many. Highly recommend this product, I won't be without one, not cheap, but worth it.
Response from Fourth FrontierJun 28, 2023
We're thrilled to hear that you're enjoying the Fourth Frontier X2 and that it has taken your data collection to a new level! As a tech and data enthusiast, it's great to know that our device has seamlessly integrated into your existing collection of health stats from various devices. The ability to connect to multiple devices simultaneously and record internally provides you with even more flexibility and options for data tracking. We appreciate your feedback regarding the teething issues you experienced, particularly with the device requiring triggering. We're constantly working to improve our products, and your input helps us identify areas where we can enhance the user experience. We'll take your suggestions into consideration for future updates. It's wonderful to hear that you find our website and iPhone app well laid out and user-friendly. Our goal is to make the interface intuitive and easy to navigate for our users. We also appreciate your positive remarks about our support team. Providing excellent customer service is a top priority for us, and we're glad to hear that your interactions with our support staff have been great. Thank you for your recommendation and for sharing your positive experience with our product. We're honored to be a part of your health and data journey. If you have any further suggestions or need assistance in the future, please don't hesitate to reach out.