Fourth FrontierReviews of fourthfrontier.com

Good product

Poonam tried to help me on a daily basis with trying to resolve my new Frontier Zone connection problems. After trying various instructions from Poonam, neither solved the problem, with either connecting with my Garmin 1030 plus cycling computer, or Frontier X on my Apple 16 Pro phone app. Eventually, I managed to solve the problem myself, by updating the software on the Frontier X app on my phone. This allowed me to connect with my Garmin computer and Frontier X app on my phone.

This device probably saved my life. The doctors were dismissing my concerns until I gave them hard evidence. The support group is really helpful. I gave them 4 stars for two reasons. One, the android app is buggy. Sometimes it connects to the chest strap connects right away, sometimes it doesn't. Sometimes the app is responsive and sometimes it freezes up. The other reason for losing a star is the marketing. I was under the impression that more features were available without a premium subscription. I am tired of tech companies always telling you all the great things they do only for you to find out it costs more money.

Fundamentally it should be and has been a great device, genuinely one of the best training tools I have used. I have owned both Gen 1 and Gen 2 and loved the previous interface. Had them for some time. However, the recent website changes have significantly reduced its usability. • Reviewing individual recordings is now much harder than it used to be • The new interface feels like a major step backward • It is far less intuitive to dig into specific results • Previously I could use a drop in heart rate or an algorithm flagged event as a cue to scan the corresponding ECG above on the same screen dragging my mouse across until the lined up • It was slightly clunky, but once you understood the workflow it worked well • Now premium locked features sit between the heart rate graph and the ECG view • You can no longer easily view both on screen together for interpretation That was the core value of the platform. Without seamless alignment between the heart rate graph and the ECG trace, the tool becomes dramatically less useful. In its current state, I cannot recommend it. The hardware remains excellent, but the software experience has undermined it. 2/2 stars for hardware, but in terms of outputs, its rendered very near useless in its current form, as its bit like pin the tail on the donkey to find the relevant 20 second strip. 1/3 for that for a total of 3, which is generous given the silly prices for this kit. Currently NOT good value at all. Best avoided unless this gets fixed. Edit 9/2. The interface appears to have improved.And I can now drag the HR graph to right below the ECG, as it used to be. This is much better. The frustrating "drag and zoom" function appears to have improved too. IT was allowing you to zoom on both x and y axis meaning it was very easy to lost perspective of the graph. This too has been fixed. Score adjusted up 1.

After many emails, they replaced my device, but they did not provide a solution for the same issue recurring on the new device! Had my device for less than a year and it quit charging. Support did take it back to look at it and installed a USB c to magnet adapter. Now after 6 months the adapter has rusted due to perspiration and now has damaged the device internally. They offered to let me buy a new unit for a discounted price after their fix made my device useless! I would strongly suggest other options! I am using a WHOOP LIFETIME currently!

Fitness tracking with great leading metrics to track overall physical health . The premium features really help in tweaking ones fitness plans and . Very useful particularly for an aging body . HRV and VO2 max help in maximizing fitness and stress levels

I am grateful with customer support that was able to help me sort out an issue I had. I erroneously synchronised activities into the cardiac rehab centre account I am trainining. Therefore they helped transfer the 2 activities from the cardiac center account to my personal account.

I have had problems with my monitor, but the support team has been very responsive and has agreed to take back my existing monitor and replace it with a refurbished one.