Fourth Frontier Reviews | Read Customer Reviews of fourthfrontier.com

Fourth Frontier Reviews | Read Customer Reviews of fourthfrontier.com

Fourth Frontier reviews

371 approved reviews, newest moderated first

Gaurhav S.
Jul 6, 2024
Nice product
Nice product
Response from Fourth FrontierJul 8, 2024
Thank you for your feedback! We're glad to hear that you think our product is nice. If you have any questions or need any assistance, please don't hesitate to reach out.
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Jose Carlos Díaz F.
Jul 5, 2024
Unique functionality and great product and support
Honestly the frontier x2 is a great product. It just does something no other product out there can do (continuous ecg), and imo only for that it’s worth it. But also the product is easy to use (I linked it to a wahoo element bolt zero issues), the app is good, and the support is amazing (they even offer me some beta tools they are developing now). All in all for anybody interested on more data about the heart this is a must have, I wish I found about it before.
Response from Fourth FrontierJul 8, 2024
Thank you so much for your 5-star review! We're thrilled to hear that you're enjoying the unique functionality of the Frontier X2 and that it meets your needs for continuous ECG monitoring. It's great to know that you found the product easy to use and had a seamless experience linking it to your Wahoo Element Bolt. We're also glad that our app and support team have met your expectations, and we appreciate your feedback on our beta tools. Your kind words and support mean a lot to us. We're delighted to have you as a valued customer and look forward to continuing to provide you with the best possible experience.
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Kathryn de S.
Jun 21, 2024
I highly recommend doing a virtual meeting
I highly recommend doing a virtual meeting if you are considering purchasing. It was extremely informative. I am a Sports Medicine Physician who is also a competitive rower/runner with heart issues. This is a highly unique ECG monitoring device. ECG recording while exercising is not normally possible except in a lab. This is an amazing breakthrough in wearable technology. I am really looking forward to receiving my Frontier X2. They also have a sports bra so the difficulty of wearing a chest strap plus a sports bra is alleviated. Amazing!!
Response from Fourth FrontierJun 24, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you found the virtual meeting informative and valuable. As a Sports Medicine Physician and competitive athlete, your endorsement means a lot to us. We are excited for you to receive your Frontier X2 and experience its unique ECG monitoring capabilities. It's great to know that our sports bra solution also met your needs. We're committed to advancing wearable technology to support athletes like you. Thank you once again for your support and recommendation!
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Allen
Jun 13, 2024
Customer Services responded quickly.
I have only just received my Fourth Frontier Monitor and am trying to use it properly to ensure I get accurate results. I had a query and decided to contact Customer Service and was very pleased to get a quick response which is very important to a first time user. The knowledgeable response to my question, answered by Customer Services agent Poonam, was written in a simple and understanding way and which provided me an easy to understand solution. Early days in ownership but a very swift and positive interaction which was greatly appreciated. Allen J Gawne 🇮🇲
Response from Fourth FrontierJun 14, 2024
Thank you for your positive feedback! We’re delighted to hear that you received a prompt and helpful response from our Customer Service team, especially from Poonam. We strive to provide clear and effective support, especially for first-time users like yourself. It's great to know that your experience has been swift and positive so far. If you have any more questions or need further assistance as you continue to use your Fourth Frontier Monitor, please don't hesitate to reach out.
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customer
Jun 5, 2024
Great product and great service
Very quick from order to receipt, very easy to get started and it links well with my Garmin (which other sensors have not). Battery life is great and it is really useful to see the percentage battery level on the display. I also like the fact that you can email directly to real people and you get quick responses!
Response from Fourth FrontierJun 5, 2024
We’re delighted to hear that you found the ordering process quick and getting started with the product easy. It's fantastic to know that it integrates well with your Garmin and that you're pleased with the battery life and display features. We take great pride in offering excellent customer service, so it's wonderful to hear that you value the ability to email real people and receive quick responses. If you have any more questions or need further assistance, please don't hesitate to reach out.
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Adrian G K.
Jun 3, 2024
The Frontier X2 is a great product and…
The Frontier X2 is a great product and their response to my query was very fast and effective.
Response from Fourth FrontierJun 4, 2024
Thank you so much for your 5-star review! We're thrilled to hear that you're enjoying the Frontier X2 and that our team was able to respond to your query quickly and effectively. Your feedback means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out.
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Roger H.
Jun 3, 2024
Buy one.
I've been using this since, oh, god-knows-when. Sure, it can be temperamental, but once they guide you around how to reboot the device, etc. the data you get from it is a joy. Sure, some of it is algorithm-driven, but overall it provides a far more complete picture of your exercise routine and overall cardiac health when exercising. My only complaint is that I'd like a wrist mounted display of the main parameters (HR, HRV, QTc, body shock, breathing). Surely this is possible? I'd pay for it!
Response from Fourth FrontierJun 4, 2024
Thank you so much for your 5-star review and for being a long-time user of the Frontier X2! We're delighted to hear that you find the data from the device valuable for understanding your exercise routine and overall cardiac health. We appreciate your suggestion about a wrist-mounted display for key parameters. It's a great idea and something we will definitely consider for future developments. Your feedback helps us improve and innovate. If you have any further questions or need assistance, please don't hesitate to reach out.
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Sasha
May 24, 2024
New user, great start
Only using X2 for a week and need to learn / read lots more to better understand what i'm reading, but at least now i have the data i can investigate. Asked some questions to support and they suggest to have introductory call . I spoke with Pavan DS who has covered all my questions very quickly, it was very productive call with knowledgable person. on some medical question her offered separate call. Very impress with the company and device.
Response from Fourth FrontierMay 28, 2024
Thank you so much for your kind words and positive review! We're thrilled to hear that you're off to a great start with the X2 and finding the data helpful. It's wonderful to know that you had a productive call with Pavan DS and that he was able to address your questions promptly. Our team is dedicated to providing knowledgeable and helpful support, and it's rewarding to hear that you had a great experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure you get the most out of your device.
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