Fourth Frontier Reviews | Read Customer Reviews of fourthfrontier.com

Fourth Frontier Reviews | Read Customer Reviews of fourthfrontier.com

Fourth Frontier reviews

371 approved reviews, newest moderated first

N Y.
Sep 1, 2024
Really great idea and design and simple…
Really great idea and design and simple to use but just not quite there... Connectivity drop outs are constantly a problem with devices or will not sync with other third party apps. Heart rate while running is wildly and regularly off target compared to polar (easy zone 2 runs regularly register 180 BPM periods then drops to 0 and I can't tighten the strap anymore as advised!). Sadly end up returning to using polar straps which is a shame as the extra heart Information is a big selling point. Hopefully they will improve.
Response from Fourth FrontierSep 6, 2024
Thank you for your feedback and for sharing your experience. We’re sorry to hear about the connectivity issues and inaccuracies you’ve encountered. Our customer support team will be reaching out to you shortly to assist with these problems and help resolve the syncing and heart rate issues. We appreciate your patience and hope to improve your experience with our device. Thank you for giving us the opportunity to address this!
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James S.
Aug 30, 2024
First class device to monitor health and athletics performance.
Fantastic device. I’m a physician and aging competitive athlete. I’ve used many devices to track and monitor health and performance over many many years. Some good, many junk. The Frontier X2 itself, the presale education, post sale technical and health reviews and education are perfect and outstanding. Looking forward to even better insight and tracking my health and performance over the coming years with the Frontier X2.
Response from Fourth FrontierSep 6, 2024
Thank you for your fantastic review! We're thrilled to hear that the Frontier X2 stands out among the many devices you've used over the years. It's wonderful to know that our pre-sale education, post-sale support, and health reviews have met your expectations. We’re excited to support your health and performance tracking for years to come and look forward to continuing to provide you with valuable insights. If you ever have any questions or need assistance, we’re here to help!
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Christian S.
Aug 28, 2024
I'm happy with my Frontier X2
I'm happy with my Frontier X2. My training is safer and I can improve my performance in a healthy way. I can also take benefit from the biomechanical parameters like Cadence and Body Shock. There are a lot of useful information in the App and the Webpage. The support is excellent!
Response from Fourth FrontierAug 29, 2024
Thank you so much for your positive feedback! We're thrilled to hear that the Frontier X2 is enhancing both your training safety and performance. It’s great to know you’re finding the biomechanical parameters and the information on the app and webpage valuable. We’re also delighted that our support team has met your expectations. If you have any more questions or need further assistance, feel free to reach out. Happy training!
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customer
Aug 20, 2024
Customer Support
I have had a frontier x2 for over a year. This company has been great with any problems I had with an excellent after sales customer service.
Response from Fourth FrontierAug 21, 2024
Thank you so much for taking the time to leave such a positive review! We’re delighted to hear that you’ve had a great experience with your Frontier X2 and that our customer service has met your expectations. Your satisfaction is our top priority, and it’s wonderful to know that our support team has been able to assist you effectively. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your continued support and feedback. Thank you once again for being such a valued customer!
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Pranjali
Aug 13, 2024
Nice experience here.
Nice experience here.
Response from Fourth FrontierAug 14, 2024
Thank you for your feedback! We're delighted to hear you had a nice experience with us. If there's anything more, we can do for you or if you have any suggestions, please let us know.
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Deepak S.
Aug 13, 2024
Samsung watch Integration
So far, the experience has been very good. However, I have one request. Integration is required for the Samsung Health app and Samsung watch. We don't need to carry a bulky phone if we have the app on the Samsung watch.
Response from Fourth FrontierAug 14, 2024
Thank you for your positive feedback! We’re glad to hear that your experience has been very good so far. We appreciate your suggestion regarding integration with the Samsung Health app and Samsung watch. We’ve taken this as a feature request and will definitely consider it for future updates. Thanks again for sharing your thoughts!
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Hello
Jul 26, 2024
The Fourth Frontier X2 is an incredible piece of kit…
The Fourth Frontier X2 is an incredible piece of kit. I've been seriously impressed with the quality of the data, as has my cardiologist who is happy to use it for diagnostics & monitoring. The customer support from the team has been second to none with any questions or issues addressed very quickly and in a personal manner. The monitor itself is really comfortable to wear and nowhere near as big as I had expected it to be (it's not much bigger than a standard chest Wahoo or Garmin monitor). Overall I think this is a great piece of kit looking for a deeper look at heart health. To get the most out of it you do need to have an understanding of ECG's or someone to interpret it, but definitely worth it.
Response from Fourth FrontierJul 28, 2024
Thank you so much for your kind words and for taking the time to share your experience with the Frontier X2. We're thrilled to hear that you're impressed with the quality of the data and that your cardiologist is finding it valuable for diagnostics and monitoring. Our team strives to provide top-notch customer support, and it's great to know that we've met your expectations in addressing your questions and concerns promptly and personally. We're also glad to hear that you find the monitor comfortable and that its size is not much larger than standard chest monitors. Our goal is to provide a user-friendly and effective tool for deeper insights into heart health. We appreciate your feedback about understanding ECGs. We are continuously working on providing more resources and support to help users get the most out of their devices. If you have any further questions or need any assistance, please don't hesitate to reach out.
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Geoff C.
Jul 26, 2024
The rolls Royce of HRMs
This is a great device. Links easily to my Garmin. It’s been very reliable, but I had a minor issue lately and found the customer support was very engaging with a very prompt reply.
Response from Fourth FrontierJul 26, 2024
Thank you for your feedback! We're thrilled to hear that you're enjoying the Frontier X2 and that it integrates well with your Garmin. Our team is dedicated to providing excellent customer support, and we're glad we could assist you promptly with your recent issue. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
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