Maria N.
Great and quick visit
Great and quick visit! Ms Gomez was attentive , helpful and very personable.
Response from FourLeaf Federal Credit UnionApr 18, 2025
Thank you for your review. We greatly appreciate your feedback, Maria!

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for almost 85 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. FourLeaf has been an integral community partner through our charitable giving and community development programs since 2002. We are proud to help support community initiatives that make a difference in New York and beyond.
FourLeaf Federal Credit Union (fourleaffcu.com) has 261 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Banking & Money · New York, New York
Excellent
Banking & Money · New York, New York
Excellent

Banking & Money · Brooklyn, New York
Excellent

Banking & Money · Valley Stream, New York
Excellent
261 approved reviews, newest moderated first
Maria N.
Great and quick visit! Ms Gomez was attentive , helpful and very personable.
Response from FourLeaf Federal Credit UnionApr 18, 2025
Thank you for your review. We greatly appreciate your feedback, Maria!
Kymora H.
Recently called regarding some information about opening a new savings account and Alicia not only explained the benefits of each kind but gave me the exact steps to make it happen. Alicia was incredibly patient and answered all my questions above and beyond.
Response from FourLeaf Federal Credit UnionApr 18, 2025
Hi, Kymore! We're utterly delighted to hear about your excellent experience with our teammate, Alicia. Thank you for choosing FourLeaf.
Carliana
Chris was so great, he helped me get set up with my first FourLeaf Debit Card swiftly and efficiently.
Response from FourLeaf Federal Credit UnionApr 18, 2025
Hello Carliana! Thank you for your review. Your feedback is extremely valuable to us.
MorichesBayBum
Absolutely horrible experience with insurance check due to a flood in my bathroom. They released 1/2 of the money awarded to me for repairs, they will not release the remainder so I can order the rest of the materials and pay my trades. I owe my contractor money, he won’t continue without payment so my job is at a stand still. I paid the insurance, I’ve never made a late payment on any of my bills. I highly recommend a real bank, credit unions are different. Seems this woman is trying to justify her job by holding back my funds. I’m closing all acts as soon as this ordeal is over and I’m warning anyone that is considering using BFCU/fourleaf that this is not a bank, they’re a joke of an establishment. I’ve made a complaint to the BBB and I’ll likely contacting a lawyer.
Response from FourLeaf Federal Credit UnionApr 17, 2025
Hello, thank you for reaching out and providing feedback. We understand your frustrations and would like the opportunity to resolve these matters for you. We kindly ask that you email us at [email protected] with your full name as it appears on your account and best contact number. We look forward to speaking with you.
Robert R.
I visited the Four Leaf in Seaford NY Blane was very helpful,Professional and Handled My Situation Perfectly The whole staff at that Branch was on Point They were willing to immediately and in the offered help in the Future I am very satisfied with the Four Leaf in The Seaford Location
Response from FourLeaf Federal Credit UnionApr 16, 2025
Hello Robert! We are utterly delighted to hear about your positive experience with our Seaford team. Thank you for your review.
Lisa S.
Representatives are always kind, considerate and respectful. Especially today when I had to see Thomas Rhett. I needed to show him my Non Drivers I.D.and also some texts that I got from my bank. We went over my bank account, there were two charges that I didn’t make and he issued me a new card.
Response from FourLeaf Federal Credit UnionApr 15, 2025
Hello Lisa, We're happy to hear you had a great experience with our team! Thank you for sharing your feedback.
Laurette
I made an appointment for 9 AM on a Saturday morning to cash in some savings bonds. I arrived before the branch opened - and when I walked in - I was about to sit down & wait my turn & a bright young man named Connor popped by to greet us all - There were 2 other gentlemen there to do transactions as well. He asked is anyone here for the 9 AM appointment to cash in bonds - I said it was me, & he said great we could get started in just a minute & then proceeded to direct one of the other gentlemen to the counter for his transaction & advised the 2nd gentleman that someone would be with him shortly. Connor made the task of cashing in my bonds a little less horrible. We made some small talk as we procced the transaction. He answered questions about another problem that I had - was more than happy to write information down - so I could work on resolving another issue. I was pleased with the transaction. I never felt rushed at any point. Connor was kind enough to ask if it would be okay if they sent me a survey, I was happy with my transaction - the services that Connor provided in my humble opinion was outstanding.
Response from FourLeaf Federal Credit UnionApr 14, 2025
Hello Laurette, We're thrilled to have provided you with exceptional service, thank you for your positive feedback! We're delighted to hear that you had such a positive experience with our teammate, Connor. We appreciate you taking the time to share your thoughts, and we look forward to continuing to serve you in the future.
Debbie
Amy was very helpful and presented valuable options.She guided us and we are happy with our choice.
Response from FourLeaf Federal Credit UnionApr 14, 2025
We're pleased to hear about the helpful service you received from our team mate, Amy. Thank you for sharing your experience with us, Debbie!