FourLeaf Federal Credit UnionReviews of fourleaffcu.com

Creating a savings account was simple and easy. Couldn't have been a better experience.

Customer Service is always good & Fast everyone is Curtis Thank You For all you guys do ☺️

Tellers were great

All contacts from 3/25/25 t0 4/8/25 with Four Leaf on our HELOC application were extremely professional - very friendly and courteous , willing to go out of the way to assist in clarifying issues and assisting in helping us to get through the approval process, very responsive, efficient and knowledgeable about the product !!!! One of the best experiences every in completing and securing a financial product of any type. Anthony, Lorraine and Ariadna are true professionals which we feel are truly outstanding Four Leaf employees.Highly recommend !!!!

Amy was very professional amd informative. She took the time to explain our options and gave us the needed information to make the corect choices. She has a very nice manner and was a pleasure to work with.

"Almost 30 years with BFCU, I’m extremely disappointed by the recent changes. The rebranding or Management changes have stripped away the personal, member-focused service, and the removal of courtesy policies effective Jan'2025—without any notice—just cost me over $120." "BFCU used to value its members, but since the rebrand, it feels like just another impersonal institution. I was never informed that key courtesy policies were removed, leading to unexpected charges and zero support from Customer Service." "Loyalty means nothing to BFCU anymore. With no warning, they removed long-standing courtesy policies that protected members—costing me money and leaving me with no response from support. Time to move on." Sincerely, Michael T...

Alicia was very helpful when I was sending my wire. She was kind and professional. I left the branch feeling very satisfied and all my needs were met. I will definitely be back to the Roosevelt branch not just for her help but the entire branch! Amazing work everyone!

Read your contract carefully. I was told I needed to keep a loan balance of $25,000 for the first year or pay the origination fee. What they did not tell me was there is a prepayment penalty if the loan is paid off before three years from origination. I was not informed of that fact before closing. Now I am selling my home after one year into the loan, and the prepayment penalty is $2,083. They buried that clause on page 28 of an 80-page agreement for the loan. Beware, borrowers!