Greg T.
Great for shipping Apple laptop overseas! Some customs issues but not bad!
I would recommend Forward.me and I'll probably use it again. I think the procedure of ordering items on a US website and having them shipped to the Forward.me warehouse is very easy and simple to follow. The only issues I had were with customs import documentations when shipping overseas. I ordered a Macbook from Apple.com and had it sent to the Forward.me warehouse. This made me nervous at first because it was a big purchase and I've never used Forward.me before. That being said, they were very legit and handled my package excellently. The only delays I experienced were related to customs documentation shipping from US to Spain. I don't think it's reasonable for Forward.me to understand every customs law and documentation for every country, but I would find it helpful for them to have a link on their website to some popular countries for information they might need. For example, it would be nice to have a short explanation of the information Customs might ask for, outside of the customs info already entered on the Forward.me website. At the end of the day, I got my package but it did take a few emails to the Spanish customs offices. Overall, very happy with Forward.me and I got my package!
Response from Forwardme.comFeb 28, 2022
Dear Greg, We are very pleased to hear these kind words. Thank you for this good feedback. We hope to see you again :) forward.me team!




