Forwardme.com Reviews | Read Customer Reviews of forwardme.com

Forwardme.comReviews of forwardme.com

4.3308 reviews
Shipping & Logistics
604 Carson Dr, Bear, Delaware

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Forwardme.com

About Forwardme.com

Forwardme.com is a package forwarding and personal shopper service that gives customers physical shipping addresses in both the USA and Turkey, with delivery to over 220 countries worldwide. Customers can shop from US and Turkish online stores and have their packages consolidated and forwarded to them at affordable shipping rates. The personal shopper service helps customers buy from stores that don't ship internationally or don't accept foreign payment cards. Forwardme.com also provides a help center and dedicated support to assist customers with getting started, consolidating packages, and managing their shipments.

Forwardme.com (forwardme.com) has 308 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Website: forwardme.com
Category: Shipping & Logistics
Location: Bear, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Forwardme.com reviews

308 approved reviews, newest moderated first

Philippe
Jul 29, 2024
Those guys stole all my mail and never…
Those guys stole all my mail and never reply me anything
Response from Forwardme.comAug 20, 2024
We are deeply saddened to hear this. If this incident you experienced is true, it's truly very upsetting. Additionally, given the reviews from our other members, an accusation of theft is a serious claim. If you genuinely have such an issue, please contact us via email, chat, or phone. Unfortunately, we were unable to verify your account, which is why we couldn't reach out to you. Please get in touch with us; you can be assured that we will do our utmost to resolve your problem.
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AJ
Jul 26, 2024
Great product and service
Great product and service. Easy to set-up and the item I ordered from the supplier was delivered to Forwardme and I was kept informed throughout the process. My product arrived on time all the way down here in Australia. Couldn't be happier being a first time user.
Response from Forwardme.comJul 30, 2024
Hi AJ, Thank you for your wonderful feedback! We're delighted to hear that your first experience with Forwardme was so positive. It's great to know that the setup was easy and that you felt informed throughout the entire process. We're thrilled that your product arrived on time all the way to Australia. Your happiness is our priority, and we're excited to have been a part of your journey. We look forward to assisting you again in the future! Warm regards,
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YOUSEF H.
Jul 11, 2024
This is my default shipping company
absolutely amazing service and very good packaging, used DHL express for fast method of shipping from US to KUWAIT, too many details for extra fees of packaging, its depend on customer if need it or no, but for me always like the insurance for more safety, the web site is very clear and straight forward, friendly and easy to use. recommended 100%.
Response from Forwardme.comJul 12, 2024
Hi Yousef, We're thrilled to hear that you're impressed with our service and packaging. It's great to know that DHL Express has provided you with the fast shipping you needed from the US to Kuwait. We aim to offer clear details on extra fees and packaging options, so we're glad you found that information useful. Your 100% recommendation means a lot to us, and we're delighted that you find our website straightforward and easy to use. If you ever need anything, we're here to help!
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Isha
Jun 7, 2024
We got off to a rocky start, but...
We got off to a rocky start, but things improved tremendously the second time around. I received prompt replies to my questions, my issue was resolved, and follow up information was provided ASAP. Great customer service!
Response from Forwardme.comJul 30, 2024
Hi Isha, Thank you for sharing your experience with us! We appreciate your patience and understanding during the initial hiccup. We're glad to hear that things improved and that you received prompt and helpful responses from our team. It's great to know that your issue was resolved quickly and that our follow-up was thorough. Providing excellent customer service is our goal, and we're happy we could turn things around for you. We look forward to serving you even better in the future! Warm regards,
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Rhiannon L.
May 22, 2024
Their Personal Shopper service is so…
Their Personal Shopper service is so slow. It takes them 2 whole days to review your request, so of course the item you want to buy is usually sold out by then, if it's from a website like Mercari. Would not recommend or use again, unless they can really speed up their service with these types of buy requests.
Response from Forwardme.comAug 2, 2024
Hi Rhiannon, Thank you for sharing your feedback with us. We're sorry to hear that your experience with our Personal Shopper service wasn't up to your expectations, especially when trying to purchase time-sensitive items from websites like Mercari. Since your feedback, we've made significant improvements to our service. We've streamlined our processes to ensure quicker responses and faster purchasing times, particularly for high-demand items. We understand how important it is to act swiftly, and we're committed to delivering a better experience. We'd love the opportunity to make it right and show you how our service has improved. If you're willing to give us another chance, we're confident you'll notice the changes. Your satisfaction is very important to us, and we're here to provide the excellent service you deserve. Thank you for your past support, and we hope to serve you better in the future.
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Marcel
May 20, 2024
Good service!
Good service! My order arrived as estimated. The process was easy and straightforward. Would use again when considering buying from the US.
Response from Forwardme.comJul 30, 2024
Hi Marcel, Thank you for your positive feedback! We're delighted to hear that you found our service good and that your order arrived as estimated. It's great to know that the process was easy and straightforward for you. We're here to make buying from the US a smooth experience, and we look forward to assisting you again in the future! Warm regards,
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Ben S.
Mar 23, 2024
Perfect for shipping USA only products to UK
For finding a USA only product and having it delivered to the UK, ForwardMe worked exactly as hoped and described. Shipping costs were a little high but fast and efficient. Will be recommending and using again.
Response from Forwardme.comMar 27, 2024
Hi Ben, Thank you so much for your glowing review! We're thrilled to hear that Forwardme met your expectations and made it easy for you to get USA-only products delivered to the UK. While we aim to provide competitive shipping costs, we're glad to hear that our service was fast and efficient for you. We truly appreciate your recommendation and look forward to serving you again in the future! Warm regards, Forwardme Operation Team
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Colleen N.
Mar 1, 2024
This company is great
This company is great! Their customer service is awesome & I received my order in a timely manner with no nicks or dents!
Response from Forwardme.comMar 27, 2024
Hi Colleen, Thank you so much for your kind words! Providing excellent customer service and ensuring timely delivery are priorities for us, so we're thrilled to hear that you had a great experience with Forwardme. Your satisfaction means the world to us, and we're delighted that your order arrived safe and sound. If you ever need anything in the future, please don't hesitate to reach out. We're here for you! Warm regards, Forwardme Operation Team
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